Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

My issue is still open, it's been an issue since Jan 13th honestly.The case reopened on March 5th where Airbnb support is demanding repayment for an already canceled reservation.To summarize quickly, I opened a case on Jan 13th to change a payment method ... Latest reply by Hyunjin7

Hello everyone,I’m an Airbnb host, and I recently encountered a situation that has left me very frustrated. I’m hoping to get some advice or help from the community.A guest recently booked my property for a seven-day stay. For the first two days, there we... Latest reply by Deanna296

Im new to hosting, and would like to chat to local people on the Coffs coast Latest reply by Kate2192

Is there a best way to attract guests than making special offers? My place is ready and have invested so much. Could it be the area? Can others in nearby community to yours refer guests if they are fully booked? Please support me, i dont want to give up m... Latest reply by Chipo5

Hi all, I just want to let the community know regarding a recent horrific experience we had booking a stay at the "Sunrise Studio" in the Caribe Hilton Lagoon Airbnb. My family and I go to a conference every year in Puerto Rico. This year we were late in ... Latest reply by Sandra7432

Hello! I accidentally booked an apartment in Vienna for the 20-23 March, rather than when I was actually there..the 20-23 February. Leaving it a little late but if anyone is after accomodation for those dates, I am looking to transfer the booking. I booke... Latest reply by Daniel14400

Hello! It was suggested I share my story. I started doing furnished rentals, in Toronto, back in 2016. For seven years, I offered both STR and MTR (medium-term) rentals. I obtained my STR license from the city of Toronto in December 2020. At the time, the...

Hi everyone, I have been on this app for 4 months now and I have not received any bookings. What could be the problem? Help me out Latest reply by Catherine3800

We are pleased to announce that we have maintained our 'Super Host' Status for our 2nd year in a row! Here are some of the things we do to help ensure a FIVE – STAR rating with every guest: Communicate with guests prior to their stay, and inquire abou... Latest reply by Rebecca

Help! My guest is trying to cancel. I asked her to do so right away and she waited over 24hrs. She booked outside of the cancelation time so should not have even been allotted a refund but I was willing to consider. Until she got very rude and started try... Latest reply by Emilie