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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hi there! We live in a community where the unhoused is a big issue! As of late we have been getting a lot of requests frompeople who are first time guests! We generally give those a chance but as of late it has been proving to be a bad choice on our part!... Latest reply by Helen3

Anyone ever had a guest tell them their cc was blocked and can they get out some cash to loan them till they can reach their bank in their home country? Latest reply by Helen3

After 9 years of hosting, I feel trapped in a review-removal loop — could a Community Manager please help one senior person look at the complete chronology? Hello Airbnb Community, I am writing here because, after approximately nine years of hosting, more... Latest reply by Kevin2952

It has been 10 days since I had to move out due to safety issues (electrical hazard - loose wires in multiple places, a breaker box above the front door that kept falling off). I uploaded photos along with a description. The reps barely speak English, a... Latest reply by Mike-And-Jane0

Had a most painful experience with a host.While checking out, a bathroom door-lock was jammed with our toiletries inside.We called the him and he said to send someone over to look at it.We had a flight to catch so we left the door like that and checked ou... Latest reply by Mike-And-Jane0

Hi everyone,I'm hoping a Community Manager can help escalate this for manual review by the appropriate Airbnb policy team.I recently received a three-star review from a guest. In a subsequent communication concerning the stay, the guest stated that the is... Latest reply by Peter4739

Just wondering if hosts should provide the following: - paper plates, cups, bowls, plastic utentsils? - cereal for breakfast? - milk?- eggs? - fruits? Latest reply by Roxanne242

I cancelled a reservation due to my trip getting cancelled last minute and unfortunately I forgot when I booked the trip I booked it using a bank account which has since been closed. I tried contacting Airbnb to explain the situation and figure out how t... Latest reply by Joan2709

As remote work becomes a permanent lifestyle for many, I’ve noticed that "high-speed internet" is now the bare minimum. I’m looking to upgrade my space to better serve long-term professional travelers.I’d love to hear from other hosts:Have you invested in... Latest reply by Herman304

Hello Airbnb Hosts, I’d like to ask for your advice regarding some negative reviews I’ve received from guests. I believe that some of these reviews may not meet Airbnb’s review policy requirements. For example, in one case, the guest did not even complete... Latest reply by Shelley159