Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Bhumika

As a medical marijuana patient. I’m subject to harassment, that’s exactly what happened during my stay. I reach out to Airbnb support, the rep was none helpful to the concern, they’re very policy driven without including harassment policies. It’s sad to d... Latest reply by Joan2709

Hi, I normally only have female guests in my home so it is a safe space. I have never hosted couples. However, I have just had an enquiry from a person who has just joined Airbnb, has no reviews but wants to book as a couple. As I live on my own I feel qu... Latest reply by Karen4339

Dear Team I have my place from almost 3 years on airbnb but very less booking flow. I have request how to make good booking flow.Kindly advise me. Thanks Latest reply by Bhumika

We and our family have been hosting on Airbnb for many years. For the past three years, we have also been renting out two rooms in our home. Everything used to be fine, but especially this year, we started experiencing serious problems because of Airbnb A... Latest reply by Mike-And-Jane0

Hello, my wife & I are traveling; she's the one making ALL the reservations in all the different places we plan on visiting & staying. I have my own Airbnb account. Question: how can she share the reservations with me so that I can see all of them when I'... Latest reply by Rebecca

Hello Everyone, Warm greetings and best wishes to you all during this festive season in India! I had a small query. When guests already have an idea of the location (though not the exact address) before making their booking, why do some still rate the loc... Latest reply by Mike-And-Jane0

Dear Superhost and customer supportI am again posting the same message because we had temporary changes since my message here in July!After this message immediately i got a call from Airbnb customer support and literally the next day we got plenty of enqu... Latest reply by Diane124

In my first thread on the forum, I shared in real time a situation we experienced because of Airbnb Ambassadors. A user who created a profile with a fake name, uploaded an unrelated ID, and had this fake profile “verified” by Airbnb is still active on the... Latest reply by Joan2709

I'm so frustrated as both a host and a traveler that the search by categories is no longer available. Why or why remove that feature?! We host a glamping site - so folks found us when they wanted to camp. I've noticed my bookings through Airbnb are few... Latest reply by Laura8451

Hi, I'm looking for options when traveling with my dogs. One of the necessities is a fenced yard. Unfortunately, there doesn't seem to be a way to filter for pet-friendly homes with fully fenced yards. I'm looking broadly in New England at the moment. Any... Latest reply by Katherine1327