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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hi everyone! I’d love some advice from experienced hosts. I have two listings that seem to be “dead” and I’m trying to figure out why. I've reviewed pricing/availability settings, listing description and photos but all seem normal. 1) 1 BDR APTThis listin... Latest reply by Emiel1

Hello everyone! I’ve been facing a major problem lately while hosting: guests smoking in the rooms despite the ban. What solutions have you found for this? And does Airbnb have any recommendations for handling this situation? Best regards from Urla, İzmir... Latest reply by Elisa

My fiance and I like to travel with our dogs and we've found it difficult to find rentals that feature fenced in yards. We have to sift through all of the "dog friendly" rentals and hope that the photos of the yards are detailed enough to show that the sp... Latest reply by Mitch511

I’m wondering if anyone else has experienced something like this, because we’re honestly at a loss with Airbnb support right now.I’m the cohost of a new listing. The homeowners purchased the property this past spring, and we created an entirely new listin... Latest reply by Joelle43

@Joan2709 @Rebecca I am not in favor of this decision, this is further eroding how hosts choose to run their properties. With the removal of this option we are left with Firm as the strictest policy and this is not good enough (there is no Strict option... Latest reply by Jan17367

I’m curious about the little details that guests remember after a stay. It could be something simple like a handwritten note, local recommendations, flexible check-in, snacks, or just clear communication from the host.For hosts and guests here, what is on... Latest reply by Elaine701

As with other non brain dead companies they know that the last 50 reviews should be the only reviews that are used for an average rating. If it's shared environement, 20 times the rooms. I.E. 20 x 10 rooms the last 200 reviews. Each room seperarely rated.... Latest reply by Helen3

Can you set a flat rate for a guest who needs all fees included as a nightly rate so they can get reimbursed for work? Latest reply by Paula

Hi everyone,I’m hoping a Community Manager can help escalate this for review by the Policy Integrity / Trust & Safety team.I recently had a guest leave a negative review, and during our communication the guest wrote “some type of refund would work” in ref... Latest reply by Bhumika

Hi Yesterday I received an email from an elderly friend asking me to purchase 2 Airbnb gift cards for a total of £300 and email directly to the recipients. it turns out to be ascam. Who do I speak to at Airbnb to get them cancelled? I am in the UK. tha... Latest reply by David14500