Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Great for travellers looking for cultural and local experiences Latest reply by Elisa

the dates are now blocked - - how can I free up those dates for a new enquiry? Latest reply by Joan2709

Age 30, residing in WI. Trying to book a home for 2 nights to see family in LA, CA. Keep getting denied for party risk... I don't understand, I thought I meet the criteria to not have this issue... Am I missing something? Latest reply by Joe4370

I am 800 miles away from home to attend a funeral , my reservation was canceled at 11:43 pm with only saying i violated air bnb terms and conditions which i am confused about. The host is also confused because she did not report anything to air bnb and no... Latest reply by Christine4676

How can you add notes to a booking or blocked nights from the app with the new update? The only workaround is if You can open the airbnb website (from a computer), go to the long calender vew across the top, scroll to the dates, select them, then add a... Latest reply by Shelley159

For many Airbnb hosts, the platform offers a vital income stream and the opportunity to share their homes with travelers from around the world. The experience isn't always smooth sailing but that's is part of the business. I've dealt with a range of disre...

Hello, I recently added a waiver for swimming pool, hot tub and sauna use for the properties that have one or more of these. A guest communicated upfront that they won't sign the waiver. How should I proceed? How can make sure I am protected as a host an... Latest reply by Joan2709

Hello! I have had two guests recently cancel. One booked and then half an hour later needed to cancel and requested a refund, as the booking was for a couple of days time it is outside our cancellation policy. I am happy to do this - but I’m unsure how to... Latest reply by Patricia2526

Tried to add a custom promotion on one of my listings but the option to do so doesn't see to be there anymore. Anyone else having issues? I do use a channel manager Latest reply by Joan2709

Hello airbnb community, I was wondering if anyone had false damage accusations against them after their stay?I have booked a flat in Bergen to celebrate my dad’s 55th birthday with the family. We have cleaned the dishes, took out the rubbish, gathered use... Latest reply by Iuliana312