Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hi everyone, I found a property on Facebook Marketplace and messaged the person advertising the property. They told me to email the "landlord" for further details so I did. Upon emailing the landlord she told me the price of the property which included al... Latest reply by Cleo138

Has anyone else had issues with guests Booking a room in a house ? , thinking they have the whole house . Latest reply by Kristen829

Hello Hosts, I hope you're all doing well Cancellation policies are a topic that often sparks discussion within the hosting community. While some hosts prefer a more flexible approach, others choose stricter policies. Which cancellation policy d... Latest reply by David10981

I need a 5 bedroom with good space and grand Prairie tX ASAP for 6 months Latest reply by Paula

I live in a rural area & once you had a booking you were able to see guests phone numbers. Now it seems theywant you to use a number that they send to you which isn't the real phone number. If a guest messages me their phone number through messages Airb... Latest reply by Paula

I have been hosting for about a year now, but winter season always gets quiet however summer is extremely busy. Is there any tips on how we can improve our listing or property to get busier on winter time too? Any tips are much appreciated. Latest reply by Mike-And-Jane0

I have today received a message that AirBnB are changing their pricing policy to establish a 15.5% fee payable by the host. The example given on my pricing changes the booker price from $213.73 to $216.00, an increase of $2.27 or 1.06%. The change AirBnB ... Latest reply by Shelley159

Our airbnb can sleep 10 and we have never ran into this problem. The people staying have 8 vehicles and the property only has space for 6. They keep parking on the neighbors property. Im close to the property so I allowed them to park 2 cars on my propert... Latest reply by Jeff3378

Hello! I’m a brand new host; my first ever listing just went live last week! I got a booking today and within a couple of minutes of the booking being confirmed, the guest reached out to me on WhatsApp. I can’t figure out how he could possibly find me ... Latest reply by Joelle43

Hello team, I made a booking last night and I mistakenly end my booking on the 23 November 2026 instead of 24th November 2026. Can you please assist me on that. Latest reply by Patricia2526