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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

We have recently discovered that our dishwasher is not working. It needs to be replaced. I have advised our upcoming guest and she has requested a part refund. The new dishwasher will arrive when she's there and I have asked if it can be installed as we h... Latest reply by Elisa

Bonjour, je ne comprends pas, je n'ai pas mis de tarification intelligente , mes prix à 170 eur et quand je teste les réservation, cela met le prix de la nuit à 212 eur, beaucoup plus cher et donc je n'ai pas de réservation. Quel est le problème ? Merci d... Latest reply by Elisa

  Hello everyone , I hope you’re having a great week! Helping your guests know what to pack can make a big difference in their stay. A few simple tips can prevent surprises, reduce stress, and let guests enjoy their trip to the fullest. Sharing your lo... Latest reply by Elisa

Hi everyone,I am a new host and just had my 10th guest. I have a 6 guest maximum and I can tell from my security camera that 7 adults stayed instead of the 6 that were on the reservation.I am wondering if I should let it go or how others may have handled ... Latest reply by Kimberly1419

I have a feature set up on my account that offers guests a 10% discount with a no-refund cancellation policy. Recently, a guest requested a cancellation because they can no longer meet up with their family. I am willing to issue a refund. I need to know i... Latest reply by Patricia2526

how can i to get a listing of all guests in 2025, an the amount they paid Latest reply by Paula

In 10 years of hosting 20 listings on airbnb being SuperHost, I have never felt so unsupported by Airbnb Superhost support. I recently received an extremely negative review as retaliation for not granting a refund to a guest who made false statements to g... Latest reply by Bobbee0

I have a question regarding an inquiry for a long-term stay in my apartment.After the first month of the reservation how am I guaranteed that I will get paid? I mean how can we be sure that the visitor will have sufficient amount of money in their credit ... Latest reply by Paula

Can anyone help me, I’m trying to set shorter stays out of peak times so have open up a second check in day but the custom trip length has disappeared to set this for the winter Months only Latest reply by Paula

What would be the best way to host a guest that makes a reservation at 10:00 pm, and you receive the email at 10:45 pm. And the guest says they will be there in an hour? Latest reply by Elaine701