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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

He there! First of all: I am a superhost and love working with airbnb. But I do have a problem now and a question to other hosts. Is there anybody, who made bad experience with a guest, who kind of destroyed your apartment? The guest lived there f...

Hi fellow Hosts,I would love some advice on a situation I’m navigating. I have a 66-night Airbnb booking that was originally made by the Booker for herself and Thomas and 85 yo man. It was booked as a private accommodation stay. The guest has now advised ... Latest reply by Hayley185

I truly would like to believe a few people who would book for 1 but if more guests stay how would I go about charging for them ? Latest reply by Emiel1

Hi everyone, I’m looking for advice from other hosts. A guest recently booked and stayed at our property without mentioning any accessibility needs before arrival. On the first day after check-in, she asked for a refund, saying she is disabled and the sta...

I reserved a home for 3 nights and selected the 50% payment now and 50% just before arrival. This was scheduled 3 months in advance.I was not billed for the 50% of the 1127.37, but only 225.48. The 50% should have been the 526.82 shown as due today.Wher...

I bought an AirBnB voucher for my daughter for christmas on 23/12/24 at 18:50. I printed the voucher and gave it to them. My daughter as lost the voucher and there is no record of it on Airbnb. I have confirmed with my bank that the money did leave ,my ac... Latest reply by Emiel1

Can someone help? This guest left a review specifically stating she saw a bad review from me first. What happened to the double blind? Also, I thought I left her a 5 star review, but I went back to check and I can only see the words I wrote, not the st... Latest reply by Paula

Hello everyone. I would appreciate your advice regarding a recent reservation. Our guests were affected by an unexpected power outage caused by an issue in the area where the property is located. The home is in a rural area, outside the city, and accordin... Latest reply by Paula

So I use a channel manager to update my calendar etc. which is little hotelier. Recently we had a connection issue and LH was not updating our listing on Airbnb, allowing me to change stuff, all our other platforms were working just fine. We had to discon... Latest reply by Paula

My current guest had issues and has to check in today instead of yesterday. I told her we could Cather stay 1 day with no extra fees. How can we do that? Latest reply by Patricia2526