Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I'm so frustrated as both a host and a traveler that the search by categories is no longer available. Why or why remove that feature?! We host a glamping site - so folks found us when they wanted to camp. I've noticed my bookings through Airbnb are few... Latest reply by Phil5772

Hello everyone, I would like to hear about your experience with Instant Book reservations. I have noticed an increasing number of guests who make an Instant Book reservation and then stop responding completely between the booking date and check-in. Despit...

Hello fellow hosts! Hope you are doing well I'm writing this post to help you welcome and host Indian Guests in the best possible way. A little bit about myself - I'm a host from India and have hosted more than 100 Indian familes in the last 2 years.... Latest reply by Nova219

How many keys do you supply as a host. I have a two bed apartment and usually supply one set but I’ve just received a message from a traveller asking where he would find the spare setIt’s a small group of 3. Latest reply by Bec3748

In the last 3 months I think I had just 1 guest and that’s so weird! Any help please?

Hi, we are Dave and Marilyn in Weaverville, CA. We opened our Airbnb in February with great results, but could use some advice from more experienced hosts; What's the best way to handle excessive garbage left behind, including garbage not associated with ... Latest reply by Meyra6

I’m looking for advice because I’m struggling to understand Airbnb’s decision regarding a review dispute. A guest attempted to access my property before the listed check-in time and then contacted Airbnb saying they were having trouble checking in. Since ... Latest reply by Cintia188

I had to cut my stay short because on day two I woke up with bites all over my legs, my husband also had bites. Bed bug bites. I informed my host, they advised to document, which I did with photos of the bites, bug debris in bed. They also advised to go t... Latest reply by Brittany870

I feel it is time to create a separate pet guest profile and rating. I have dog allergies and therefore can't host all breeds of pets. However, I would be open to hosting well behaved pets that don't go on furniture or beds and low shedding pets. Plus, di... Latest reply by Dominic396

I'm a Superhost managing Glendale Oasis in Glendale, AZ, and have maintained Superhost status for the past three years. A guest attempted to check in and the Yale smart lock code failed due to an API connection error, confirmed by multiple "Failed attempt...