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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I travel and I would like to STAY at an Airbnb with a vegan/vegetarian kitchen. I don't understand why that is difficult for air BnB to understand. I don't want to smell animals, chickens or fish being cooked and I don't want to use pans and utensils th... Latest reply by Fio1498

We have recently discovered that our dishwasher is not working. It needs to be replaced. I have advised our upcoming guest and she has requested a part refund. The new dishwasher will arrive when she's there and I have asked if it can be installed as we h... Latest reply by Mike-And-Jane0

Has anyone successfully gotten a review removed when the guest literally never arrived or entered the property?I'm a long-time Superhost with hundreds of 5-star reviews, and this one is driving me crazy because it seems like a clear policy violation.Quick... Latest reply by Michael10530

We just opened up our home on Airbnb and our first renters arrived this past weekend. For the first 3 nights they were ideal with no issues but then on the last night they started showing red flags. Sending me pages of text messages with feedback of what ... Latest reply by Greystone0

I feel it is time to create a separate pet guest profile and rating. I have dog allergies and therefore can't host all breeds of pets. However, I would be open to hosting well behaved pets that don't go on furniture or beds and low shedding pets. Plus, di...

What is expected from quiet hour rules? We've had many guests that were respectful but recently maybe one is unaware of the noise of laundry , dishes and phone calls during those hours. Am I expecting too much? Latest reply by Elise43

Hi! We’re new hosts and we have a flexible cancellation policy (full refund until 12 am the day of the reservation). Someone booked with us and immediately cancelled. She reached out to request a full refund and said she only got €20 (we’re in the US). We... Latest reply by Paula

we had a very first guest. I tried to wash the sheets and there’s a terrible stain in it. I don’t know how to bring it up or what I should say or do. Or just chalk it up to a loss.? Any advice would be helpful. Latest reply by Paula

I’m looking for a place to stay in Winnipeg. We are a host ourselves, but faced something strange on AIRBNB. All apartments we booked in Winnipeg for more than a month has been accepted and then the host declined it. If you have anything available, please... Latest reply by Paula

Dear Hosts,I would really appreciate your advice and experience.We recently received a 1-star review that we believe is unfair. Airbnb reviewed the case and confirmed that the review does not violate their policies, so they will not remove it.What we find... Latest reply by Greystone0