Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Does anyone know how to print a list of upcoming guests? Latest reply by Paula

Hi everyone, relatively new to hosting! There is a local event on that has given us two separate bookings this weekend. This event has been cancelled as of two hours ago. The guests that were meant to stay (one on Friday and a separate one on Saturday) ar... Latest reply by Paula

I am looking for help for my 45 year old niece. She has stage 4 colon cancer and has been miraculously admitted into clinical trials at the City of Hope in Duarte, California. This is her last hope. The dates are loosely July 5 through August 15th for t... Latest reply by Paula

  Hello everyone , I hope you’re having a great week! Helping your guests know what to pack can make a big difference in their stay. A few simple tips can prevent surprises, reduce stress, and let guests enjoy their trip to the fullest. Sharing your lo... Latest reply by Kitty-and-Creek0

I had a young man, 18 yrs. old, message be requesting to stay at my in home air bnb space, with his 18 yrs. old, girlfriend. I wasn't comfortable with this request. Is there a minimum age or any guidelines for this type of situation? Latest reply by Lorina14

We just opened up our home on Airbnb and our first renters arrived this past weekend. For the first 3 nights they were ideal with no issues but then on the last night they started showing red flags. Sending me pages of text messages with feedback of what ... Latest reply by The-Ruma0

You need to be straight with other hosts, so a 1 or 2 star rating should be a good clue that guest is inconsiderate. The risk of hosting is this might sometimes happen, another hint is to work even harder to make the accomm more appealing so guests respec...

Looking for advice from the community regarding a recent stay.It's already been 25 days since this incident, but I am still considering whether there is anything I can do and would appreciate some guidance.During our stay, we raised concerns about a plumb... Latest reply by Vaibhav93

Example: Guest makes reservation at 10:00 pm, you receive Email @ 10:45 pm. Guest Text you and say they will be there within the hour. You are only an hour-n-half away from the property. Can someone Please make that make sense. Latest reply by Benedict202

Hi hosts, I have a dilemma about a booking. I recently rejected a booking for the very first time because the guest had terrible reviews from other hosts. He saw the message as soon as I rejected it. Within a minute, my place was booked by another person... Latest reply by Artour1