Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

  Hello everyone , I hope you’re having a great week! Helping your guests know what to pack can make a big difference in their stay. A few simple tips can prevent surprises, reduce stress, and let guests enjoy their trip to the fullest. Sharing your lo... Latest reply by Kitty-and-Creek0

Hi, we are Dave and Marilyn in Weaverville, CA. We opened our Airbnb in February with great results, but could use some advice from more experienced hosts; What's the best way to handle excessive garbage left behind, including garbage not associated with ... Latest reply by Paula

I had a young man, 18 yrs. old, message be requesting to stay at my in home air bnb space, with his 18 yrs. old, girlfriend. I wasn't comfortable with this request. Is there a minimum age or any guidelines for this type of situation? Latest reply by Lorina14

We just opened up our home on Airbnb and our first renters arrived this past weekend. For the first 3 nights they were ideal with no issues but then on the last night they started showing red flags. Sending me pages of text messages with feedback of what ... Latest reply by The-Ruma0

You need to be straight with other hosts, so a 1 or 2 star rating should be a good clue that guest is inconsiderate. The risk of hosting is this might sometimes happen, another hint is to work even harder to make the accomm more appealing so guests respec...

Looking for advice from the community regarding a recent stay.It's already been 25 days since this incident, but I am still considering whether there is anything I can do and would appreciate some guidance.During our stay, we raised concerns about a plumb... Latest reply by Vaibhav93

Example: Guest makes reservation at 10:00 pm, you receive Email @ 10:45 pm. Guest Text you and say they will be there within the hour. You are only an hour-n-half away from the property. Can someone Please make that make sense. Latest reply by Benedict202

Hi hosts, I have a dilemma about a booking. I recently rejected a booking for the very first time because the guest had terrible reviews from other hosts. He saw the message as soon as I rejected it. Within a minute, my place was booked by another person... Latest reply by Artour1

Hello fellow hosts! I’m managing my listing 'Earth Home' and I’m curious to know how you balance local legal requirements with the platform's standard hosting flow.For instance, in our local market, we are strictly required by law to verify specific perso... Latest reply by Patricia2526

I’m a new host and not sure all the questions to ask guests. I have a reservation for 64 nights. A gal messaged me with another person on the thread. She said she books on behalf of a telecommunications company and she books for employees and travelers. S... Latest reply by Jaime1033