Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Dear friends, I have seen a lot of posts about the problem of guests giving 4 stars overall after having given 5 stars in all categories and expressing satisfaction for the stay. They are not aware of what 4 stars overall means in the AirBNB system: basic... Latest reply by Jennifer-Smith0

I need to state that the listing is not available for certain days periods. How this can be done? Many thanks! Latest reply by Patricia2526

  Hello everyone , I hope you’re having a great week! Helping your guests know what to pack can make a big difference in their stay. A few simple tips can prevent surprises, reduce stress, and let guests enjoy their trip to the fullest. Sharing your lo... Latest reply by Elisa

Example: Guest makes reservation at 10:00 pm, you receive Email @ 10:45 pm. Guest Text you and say they will be there within the hour. You are only an hour-n-half away from the property. Can someone Please make that make sense. Latest reply by Elisa

I'm so frustrated as both a host and a traveler that the search by categories is no longer available. Why or why remove that feature?! We host a glamping site - so folks found us when they wanted to camp. I've noticed my bookings through Airbnb are few... Latest reply by Phil5772

Hello everyone, I would like to hear about your experience with Instant Book reservations. I have noticed an increasing number of guests who make an Instant Book reservation and then stop responding completely between the booking date and check-in. Despit...

Hello fellow hosts! Hope you are doing well I'm writing this post to help you welcome and host Indian Guests in the best possible way. A little bit about myself - I'm a host from India and have hosted more than 100 Indian familes in the last 2 years.... Latest reply by Nova219

How many keys do you supply as a host. I have a two bed apartment and usually supply one set but I’ve just received a message from a traveller asking where he would find the spare setIt’s a small group of 3. Latest reply by Bec3748

In the last 3 months I think I had just 1 guest and that’s so weird! Any help please?

Hi, we are Dave and Marilyn in Weaverville, CA. We opened our Airbnb in February with great results, but could use some advice from more experienced hosts; What's the best way to handle excessive garbage left behind, including garbage not associated with ... Latest reply by Meyra6