Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I want to reserve an Airbnb for me and my friends next summer. at the time of the trip we will all be 18 but want to reserve now at 17 before the place gets taken. is this possible or do I need to wait until one of us is 18 to reserve it? Latest reply by Paula

Has anyone found a way to remove old manual availability overrides and return dates to a rolling availability window? I previously managed my Airbnb calendar completely manually and had dates marked as available or blocked quite far in advance. That was i... Latest reply by Emiel1

I am trying to learn German language for fun. Latest reply by Paula

Does anyone else find it appalling that AirBNB would shift all of the service fees to the Hosts - I'm going from 3% to 15%? What about a split fee of 7.5 and 7.5% And the excuse that it makes it simpler is absurd. It's like buying a ticket where all fees... Latest reply by Shelley159

Hi everyone, I’m having a serious issue with Airbnb notifications on my Google Pixel 7 and I’d like to know if anyone else is experiencing the same problem. Since a few days ago, I have stopped receiving Airbnb push notifications on my phone. I only see n... Latest reply by Erin9383

Hi everyone, and hello to the Community Managers, I am writing here because I am feeling completely helpless after an extremely unfair situation with a guest, and I hope someone here or a Community Manager can point me in the right direction to get this e... Latest reply by Alberto2971

HiIs anyone using the website rather than the App?If so, have you been experiencing issues with messages?A few months back our message page would not load, after many hours dealing with support, and getting no answers, we bought a new phone that was suppo... Latest reply by Guy991

My recent guests seemed to be arguing a lot and there was a lot swearing - they had left the windows open so anyone outside could hear, fortunately my neighbour with young kids was away but they wouldn't have known that. When we went in to clean up the p... Latest reply by Paula

But they won’t provide any other information to me or our guest who was supposed to check in tomorrow. They said they would escalate my call and I’d have to wait for a specialist to call me back. WTH! When I first started hosting, super host support was g... Latest reply by Quincy

Hi everyone Same-day bookings can mean having to get everything ready pretty quickly! How do you manage them in your listing? Do you have a routine that makes last-minute bookings easier, or do you prefer to have more notice before a guest arriv... Latest reply by Rebecca