Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I had to cut my stay short because on day two I woke up with bites all over my legs, my husband also had bites. Bed bug bites. I informed my host, they advised to document, which I did with photos of the bites, bug debris in bed. They also advised to go t... Latest reply by Brittany870

I feel it is time to create a separate pet guest profile and rating. I have dog allergies and therefore can't host all breeds of pets. However, I would be open to hosting well behaved pets that don't go on furniture or beds and low shedding pets. Plus, di... Latest reply by Dominic396

May I change my payment date to July 3rd please? That is pay day for me

I'm a Superhost managing Glendale Oasis in Glendale, AZ, and have maintained Superhost status for the past three years. A guest attempted to check in and the Yale smart lock code failed due to an API connection error, confirmed by multiple "Failed attempt...

Does anyone know how to print a list of upcoming guests? Latest reply by Paula

Hi everyone, relatively new to hosting! There is a local event on that has given us two separate bookings this weekend. This event has been cancelled as of two hours ago. The guests that were meant to stay (one on Friday and a separate one on Saturday) ar... Latest reply by Paula

I am looking for help for my 45 year old niece. She has stage 4 colon cancer and has been miraculously admitted into clinical trials at the City of Hope in Duarte, California. This is her last hope. The dates are loosely July 5 through August 15th for t... Latest reply by Paula

  Hello everyone , I hope you’re having a great week! Helping your guests know what to pack can make a big difference in their stay. A few simple tips can prevent surprises, reduce stress, and let guests enjoy their trip to the fullest. Sharing your lo... Latest reply by Kitty-and-Creek0

I had a young man, 18 yrs. old, message be requesting to stay at my in home air bnb space, with his 18 yrs. old, girlfriend. I wasn't comfortable with this request. Is there a minimum age or any guidelines for this type of situation? Latest reply by Lorina14

We just opened up our home on Airbnb and our first renters arrived this past weekend. For the first 3 nights they were ideal with no issues but then on the last night they started showing red flags. Sending me pages of text messages with feedback of what ... Latest reply by The-Ruma0