Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Corporate move, employer paying relocation expenses IF the employee has a lease for the temporary location. I looked into short term lease agreements and those I found include a length (3 months in this case) and a total price fpr the lease. I thought i... Latest reply by Kevin364

Hi everyone, relatively new to hosting! There is a local event on that has given us two separate bookings this weekend. This event has been cancelled as of two hours ago. The guests that were meant to stay (one on Friday and a separate one on Saturday) ar... Latest reply by Helen3

Hi hosts, I have a dilemma about a booking. I recently rejected a booking for the very first time because the guest had terrible reviews from other hosts. He saw the message as soon as I rejected it. Within a minute, my place was booked by another person... Latest reply by Shelley159

I am looking for help for my 45 year old niece. She has stage 4 colon cancer and has been miraculously admitted into clinical trials at the City of Hope in Duarte, California. This is her last hope. The dates are loosely July 5 through August 15th for t...

Dear community, Can somebody please explain how is this review allowed?All 1 star, naturally, even though the guest never set foot into the apartment and got the full refund for the cancellation.Listing:https://www.airbnb.com/rooms/1061951580003885431?gue... Latest reply by Karin3209

We have recently discovered that our dishwasher is not working. It needs to be replaced. I have advised our upcoming guest and she has requested a part refund. The new dishwasher will arrive when she's there and I have asked if it can be installed as we h... Latest reply by Elisa

Bonjour, je ne comprends pas, je n'ai pas mis de tarification intelligente , mes prix à 170 eur et quand je teste les réservation, cela met le prix de la nuit à 212 eur, beaucoup plus cher et donc je n'ai pas de réservation. Quel est le problème ? Merci d... Latest reply by Elisa

Hi everyone,I am a new host and just had my 10th guest. I have a 6 guest maximum and I can tell from my security camera that 7 adults stayed instead of the 6 that were on the reservation.I am wondering if I should let it go or how others may have handled ... Latest reply by Kimberly1419

I have a feature set up on my account that offers guests a 10% discount with a no-refund cancellation policy. Recently, a guest requested a cancellation because they can no longer meet up with their family. I am willing to issue a refund. I need to know i... Latest reply by Patricia2526

how can i to get a listing of all guests in 2025, an the amount they paid Latest reply by Paula