Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

We have been a super host consistently for 3 years. We have returning guests. This morning I went online to update our calendars and found that we were suspended. I called the Superhost line and they had no information. About an hour later we received ... Latest reply by Brittany799

Hi Everyone! Is anyone else in Nashville and do something special for their CMA Fest guests? I’m trying to think of something cute and fun that won’t be too expensive. Thanks!!

With this new release, I can't add notes to my calendar. I need to be able to add notes to any dates of my calendar (on reserved dates with Airbnb or with another application, on blocked dates, on open dates). And I need to see and modify notes in the pas... Latest reply by Joan2709

Do not depend on AirCover. They don't help.

Does anybody else feel like guests can just make up anything they want and air bnb won’t remove a bad review. No matter how false the review. Latest reply by Elegant-Homes-Retreat0

I recently experienced a frustrating situation with an Airbnb stay that resulted in a false accusation of smoking, followed by a damage claim of $260 for “smoke odor removal.” However, I did not smoke in the apartment and neither did anyone who stayed wit... Latest reply by Elegant-Homes-Retreat0

Hi fellow hosts,I could really use some advice. Airbnb has added a note at the top of my listing that says "9 min walk from the lake – Mansel Lake." The problem? We’re actually right on the lakefront – our cottage sits directly on Rebecca Lake, not Manse... Latest reply by Elegant-Homes-Retreat0

  Hello everyone, and wishing you a great week! Today, I’d like to talk about the welcome message. It’s that first little moment when guests start to feel they’re in good hands. Some hosts keep it short and sweet—check-in time, Wi-Fi, house rules. O... Latest reply by Elegant-Homes-Retreat0

I recently hosted a guest who I believe is a scammer. When I checked out his most recent review (he stayed in Paris for three days) it appears he demanded some sort of refund from his host there. After making a huge fuss about his apartment and noise d... Latest reply by Helen3

Hello,hope you doing well! We have booking cancel on the l'as t day.The money is on old by Rbnd , what are the possibility the guest get the money back.Noted the arrived day is today but the guest inform already few day just forget to cancel the booking. Latest reply by Joelle43