Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Ugh...I booked an accomodation for a trip 3 weeks in the future. 14 minutes after booking I cancelled the booking as the rental was not appropriate for us as at first thought. We contacted the host immediately, within 20 minutes of booking and 6 minutes a... Latest reply by Jessica4633

Hello fellow hosts, I would appreciate some advice from the community regarding a recent case where Airbnb cancelled a reservation at my property and issued a full refund to the guest under the Major Disruptive Events Policy.Property location: Pervolia, ... Latest reply by George414

 Hi Everyone, I’m a new host based in Greater Noida, India — close to a major international Expo & convention hub, so most of my bookings are corporate travelers and short-stay guests. I’d love to learn from experienced global hosts: • What pricing strate...

I have a one bedroom apartment I rent out for vacations. I usually charge people for using the electric as here in Mexico, the electric is so expensive, and i only charge a modest fee for my apartment. It also deters people from using it all the time, lea... Latest reply by Sue2695

Can this community help me with getting guest to book my property.. Latest reply by Andrea9241

I’m looking for advice on a situation with an upcoming reservation. A few days ago, someone identifying themselves as a “co-host” texted me asking me to cancel my booking. I responded to the host through the Airbnb app and let her know I prefer to communi... Latest reply by Janet1713

My guest has severely damaged the kitchen cupboard. How do I invoice the costs of fixing? Latest reply by Thembelihle1

Borego Springs, CA Dark Sky Pool Latest reply by Elisa

Hallo, please can anyone help me with the following question: I am a new host, and by a mistake I accepted a stay in my apartment. In the midsummer Stays have to be at least with 5 nights, and this booking was with two nights. I wanted to write that back ... Latest reply by Elisa

I am new to hosting on Airbnb and have a pet fee entered but have our first guest who brought pets (can see from security camera) but didn’t pay the pet fee. I have tried to reserving as a traveler to see how the guest reservations experience is but can’t... Latest reply by Paula