Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Veronika288

Hi everyone - Superhost of 8 or so years. Strict cancellation policy. On 21 March 2022 a 30 Days booking guest due on 2 April (booked in early March) was cancelled by Airbnb with no consultation or message to us. The Booking said "Cancelled by Airbnb" ... Latest reply by Kate867

I had an enquiry last night regarding a potential booking. This morning I noticed this date was no longer availableso when I checked the calendar it showed a different person's name with "awaiting ID" and they had 15 minutesto provide ID.I had not receive... Latest reply by Elizabeth2507

Hi Everyone, I am sure you all have had the same problem as I am having with Airbnb review policies. As a super host for so long, I am trying to give the best service to all of my guests as of you. The guest made a reservation and canceled the reservati... Latest reply by Jan9982

I'm wondering if anyone else had their review of a property deleted by airbnb because it didn't "have enough relevant information to help the Airbnb community make informed booking decisions". Airbnb deleted my review and has not allowed me the opportunit... Latest reply by Maria15578

So I have my first booking request from someone who only has 1st letter as a name. There are no reviews or anything but ID is confirmed and they've been a member since 2018. I did get an inquiry from he/she a couple of weeks ago asking if the price includ... Latest reply by Tamara682

Hi everyone, I often read from both new and more seasoned Hosts alike - "what contributes to where a listing or Experience is shown to a guest when they search?" The simple answer is algorithms and SEO (search engine optimisation) but let's be honest -... Latest reply by Gillian166

Hello fellow hosts, Curious about your thoughts on this. Sometimes a guest will request to book dates that leave gaps before and after the booking. For instance, I just got a booking request that leaves a 2-day gap before and a 2-day gap after the reques... Latest reply by Kelly149

Hi everyone, Im going to assume that this question has been asked a few times but I would appreciate if it someone could clarify this for me. Im new to hosting and I have been messaging a guest back and forth with information about the area etc... howev... Latest reply by Colleen253

New to the Air BnB world and I am exploring my options in regards to vacation rental sites. Please let me know why you chose Air BnB vs other sites? Latest reply by Lorna170

I signed up to host a refugee, not paying quests, yet I’m only getting messages about getting customers. Please tell me to get in touch with somebody about refugee hosting. Latest reply by Emiel1