I was due a 2000 dollar payment on August 27. It isn’t even pending yet and customer service has no idea why. At this point the guest has been staying for free for 4 nights. I’ve contacted customer service several times with no resolution. I am planning t...
Latest reply by
Ute42
HMMBPPDAMF -- This booking came in at 94.00/night which includes taxes from your website and our website shows an average rate of $185.00/night for the same time and our price does not include taxes so there is obviously something really wrong. I need so...
Latest reply by
Emiel1
90 days without a response from Airbnb support.15 months without receiving payout for a completed stay. Has anyone had a payout for a completed stay remain in the Payouts Pending for months?I had a guest stay April 2019 last year, I only noticed in June 2...
Latest reply by
Emiel1
Hi there, I had a couple who checked out a full week ago. They were nice and left a 5 star review, they also had 6 five star reviews as guests, so I don't think they are tying to pull anything. However, their payout is in "competed payments" but has been ...
Latest reply by
Mike-And-Jane0
HI Everyone Just need some help with the latest restrictions announced today by the QLD government. I understand that from 8 am tomorrow that the Gold Coast can only have a maximum of 10 people in groups. I have a couple of bookings coming up in October ...
Latest reply by
Charles224
Hi, I am in the process of buying a property near to Helston in Cornwall and wanted to find out how to reach out to local Airbnb users that might be interested in co-hosting it. Is there any easy way of doing this?
Latest reply by
Jillie1
I'm about to move into a 3 bedroom apartment in Montreal, it's against 95% of leases to do AirBnB. However, most of it seems to relate to renting out the entire unit, as it becomes a problem for the city if many units are not occupied by main residents. H...
Latest reply by
Robin4
Fairly new to Air BNB but have a question regarding a promotion discount that was applied to a booking which I was unaware of. Is this something Air BNB manage and do on their own accord as I don’t believe I have any bonus offers except for booking extend...
Latest reply by
Greg1402
Hi. I can't find how to have a special offer for a specific time frame. I want to offer discount to any booking made in September - any ideas on how to do this. (I've seen how to do it for guests already booked, but I want to do a general special). Tha...
Latest reply by
Kim2482