I appreciate you collecting all the threads, for sure. My response was more about the marking resolved, which I ASSumed was done by ABB staff and not you anyway! So, sorry for how that came across. My anger was directed at Airbnb, not you, @Ann72. Anyway, it certainly appears that this is a huge problem, and that while some hosts have experienced this going back a long time, there's been a very recent bug that has caused an explosion of issues like this in the last week or so. It's absolutely maddening to be so helpless. Only recourse is to call a number, sit on hold for a while, then be asked "what's the problem" again (again (again)), and then have them act like you're the only one with an issue and that you'll hear back with a resolution within 24 hours, then turn in to 24-48 hours, then a new case number and a claim that it has been escalated, yet no progress reporting, days after the initial inquiry.