Payout issues

[Ann72]

There have been so many posts about this that I'm going to link all the recent ones here.  @Lizzie @Quincy @Aisling I'm sure you've noticed but wanted you to have as many as possible in one place.

@Iordan34 https://community.withairbnb.com/t5/Help/Pay-money/m-p/1323205

@Maria3575 https://community.withairbnb.com/t5/Help/AirBnb-not-paying-hosts-news-media-needs-to-know/m-p/132317...

@Morgan106 https://community.withairbnb.com/t5/Help/AIRBNB-DELAYING-MY-PAY-AND-NOT-ANSWERING/m-p/1323082

@Sandra320 https://community.withairbnb.com/t5/Help/Payout-Vanished/m-p/1322833

@Mary866 https://community.withairbnb.com/t5/Hosting/Payout-Delay-Missing-Transaction/m-p/1322827

@Michael5070 https://community.withairbnb.com/t5/Help/payouts/m-p/1322188

@Tia-and-Mike0 https://community.withairbnb.com/t5/Help/airbnb-does-not-pay-us/m-p/1322078

@April325 https://community.withairbnb.com/t5/Help/Missing-Payouts/m-p/1322420

@Brendan205 https://community.withairbnb.com/t5/Help/Payment-not-received/m-p/1322336

@Willem79 https://community.withairbnb.com/t5/Help/Reservation-HMMRCXEHXZ/m-p/1321974

@Deborah755 https://community.withairbnb.com/t5/Help/Has-anyone-else-been-shortchanged-on-their-payouts-from-hos...

@Adam1219 https://community.withairbnb.com/t5/Help/No-payout/m-p/1317772

@Jennifer2498 https://community.withairbnb.com/t5/Help/Payments-pending-for-16-days-and-counting-after-multiple-st...

@Ryan453 https://community.withairbnb.com/t5/Help/July-2020-late-payments/m-p/1323159

@IoannisandCristina0 https://community.withairbnb.com/t5/Help/Missing-Payments/m-p/1315498

[Peter2736]

@Lizzie The payout has been received today by our bank. Thanks again for your support.

The issue seems to persist with some of the hosts here. In order to build up the trust it would be helpful to receive an official statement of ABB, explaining what they do to solve the issue. Can you organize this for us? I am sure this would be appreciated by the community here.

[Sophie1591]

My entire post just got force deleted by this system - a further attempt to prevent me from getting paid out or having my issue resolved.

[Edwin11]

@Lizzie Please help i have upcoming payouts that are still pending from Feb 18 2020 and July 16 2020. Thanks.

[Edwin11]

Please help i still have upcoming payouts that are still pending from a long long time ago Feb 18 2019 and just recently July 16 2020. Thanks. @Nick @Lizzie 

[Edwin11]

If anyone can help to

tag the right person would really appreciate it. 🙏

[Deidre1]

Hello, I also am experiencing delayed payments and have pending payments from June 2020.

[Deidre1]

@Liv @Lizzie @Quincy @Aisling

I too have several pending payments dating back from June and July 2020. Airbnb CS has not responded to my request for help. I'd greatly appreciate any flagging or escalating you can do on my behalf.

[Nick]

Sorry to hear about the payment delays @Deidre1 

Could you tell me if you've contacted the CS team with this as well as the days you are experiencing delays with?

Thanks

Nick 

[Deidre1]

Thanks @Nick. Yes, I contacted CS and have not received a response in 4 days. The dates for the pending payments are July 4, 6, 7, 11, 13, 15 and are related to one stay where the guest extended her days.

[Nick]

Thanks for the prompt replies @Deidre1 @Edwin11, reporting this now to the right department.

[Edwin11]

Thanks @Nick 🙏

[Peter2736]

It seems that hosts keep having trouble receiving the payouts from ABB. We had the same issue but after escalating it to the top level of ABB it has been resolved within 24 hours (see my earlier posts here and in the German community). Meanwhile, our next guests have arrived and we have already received the payout. 

As a punctual payout is crucial for us as hosts, we would very much appreciate if ABB could analyse the problem and come up with a statement why these issues persist and until when they will be resolved.

 @Nick @Lizzie can you please help the hosts here?

@Edwin11 @Deidre1 @Sophie1591 @Roman149 and all the other affected hosts, can you keep us updated here in the community?

@Ann72 copy for you as well

[Sophie1591]

Each time I try to reply to these threads with any actual content or information, I get this error...

[Sarah977]

@Sophie1591  the forum tech can be glitchy sometimes, but it can also be the content that the algorithms flag. Are you trying to insert links or something like that? If it's just written text you are trying to post, then I'd assume it's some sort of glitch.

[Edwin11]

Update. Thank you everyone that is helping. I have received message from airbnb support saying that the issue is with guest’s payment method. Checking with guest now. 

I also realize there is a stuck payouts from 18 feb 2019 😅. Any suggestion of what should i do for this stuck 2019 payouts?