What if my guest hasn’t completed the check out process. Can I mark it as complete?

Cheryl225
Level 2
Burleigh Heads, Australia

What if my guest hasn’t completed the check out process. Can I mark it as complete?

My guest hasn’t completed the checkout process. How do I completed the stay?? Thank you 

3 Replies 3
Jeff158
Level 10
Caernarfon, United Kingdom

@Cheryl225

If you mean the guest is late checking out, click the link to contact airbnb and they will contact your guest Contact-Airbnb-A-Community-Help-Guide

If something else please give more information.

Cheryl225
Level 2
Burleigh Heads, Australia

@Jeff158 the guest have left but have not checked out/completed the Airbnb app. Will this affect my payment? I found lots of info if the guest won’t leave but nothing about the incomplete booking process thank you for your suggestions. Cheryl 

@Cheryl225

 

There is no checkout process, the Guest just leaves.

David