What if my guest hasn’t completed the check out process. Can I mark it as complete?

Cheryl225
Level 2
Burleigh Heads, Australia

What if my guest hasn’t completed the check out process. Can I mark it as complete?

My guest hasn’t completed the checkout process. How do I completed the stay?? Thank you 

3 Replies 3
Jeff158
Level 10
Caernarfon, United Kingdom

@Cheryl225

If you mean the guest is late checking out, click the link to contact airbnb and they will contact your guest Contact-Airbnb-A-Community-Help-Guide

If something else please give more information.

Cheryl225
Level 2
Burleigh Heads, Australia

@Jeff158 the guest have left but have not checked out/completed the Airbnb app. Will this affect my payment? I found lots of info if the guest won’t leave but nothing about the incomplete booking process thank you for your suggestions. Cheryl 

@Cheryl225

 

There is no checkout process, the Guest just leaves.

David

Explore topics for hosts like you

Hosting

Help

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.