Help

When I click "leave the plus program", one of the things it tells me I'll be losing is the "Premium Airbnb Plus Support". That's hilarious because I have never gotten any support in the plus program that is anywhere near premium. I'm looking for an answe... Latest reply by David6

i have a last minute booking for two nights. I require 2 days notice although i have wavered it for some if i have enough detail. this person has just said what time they will arrive. i have asked for more detail about the person, not able to access her ... Latest reply by Emilia42

I'm new at this. I have a request where a guest has an acute fragrance allergy. She will be getting allergy shots and wants to stay in my place for three days, 24 hours per day, watching tv, and ordering in food. Does Airbnb imply "bed & breakfast" or d... Latest reply by Alan-and-Angie0

Dear All good afternoon from Bali.I have problem about VILLA LOCATION. I want to change my villa location and address in my list. I followed the instruction that click listing, click location, and click edit. But I can not edit. Could you help me please... Latest reply by Jeff158

How do I make it so guests can't book too many months ahead? Latest reply by Jeff158

Hello, My host is refusing on refunding a cancellation made more than a month ahead and according to policy I am entitled to this refund. Even got an Airbnb message abour the amount I should be refunded.!! Airbnb and host owe me a refund of $1128.... This... Latest reply by Helen3

Today I was forced to provide a private personal Photo ID by an American privat Corporation doing business in Europe. Not only that I have no idea why they think they can ask for personal ID information store it in their Servers and feel that is ok withou... Latest reply by Anonymous

Hi! I am having trouble with my settings. I keep getting one night reservations and can't change my settings to a 3 night minimum. My settings don't allow changes for Fridays and Saturdays. I don't want to cancel or refuse reservations or dissapoint g... Latest reply by Jean621

Hi I recently got a new phone number and a new phone. After installing the Airbnb app I am asked to verify myself in the app by either an SMS or a call. The problem is, that it is my old number thats is listed in the app.... I went to a pc and logged in t... Latest reply by Henrik42

A guest sent me a request asking "is your house available from this date to that date? then 30 minutes later, before I had even responded, I got a message they she had booked it? I do not have the auto-book feature on. What happened?! Latest reply by Maryann58