Help

Is it just me or is the ever increasing guest service fee negatively impacting our bookings. A while back when I looked at what the guests were paying on my total booking fee, it was 13%. Now it is 16%. The guest service fee just keeps going up and 'm get... Latest reply by Charles224

I am not able to access the description of "the space" in my listing. I don't want to start all over with a brand new listing, is there a way to access this block of text?Thanks in advance,Holly Latest reply by Cynthia960

There are no groups in Puerto Vallarta, Mexico or anywhere in Mexico that I can see. I also did not find advice on how to start a group. Can someone here who knows how please fill me in?Thanks,Holly Latest reply by Sarah977

I would love to learn about someone who has been successful with long-term airbnb and steady income say 20+ days/ month and how have your experience been? My other property’s HOA has decided to vote rental 30 days or more only and no longer able to do sh... Latest reply by Huma0

Would like to know whether it is possible to block people from a certain nation? Latest reply by Sybe

I am going on vacation and I would like to snooze my account so I do not have to worry about responding to requests or getting new reservations. I think the help topic is out of date. Can someone please tell me where this setting is located? Also not su... Latest reply by Maeva38

Hi, I've recently changed my actual postal address to take on the trading name of my listing but can't seem to edit the address in my listing. I go to listing and attempt to Edit location and there's no facility to make the change, is it done somewhere e... Latest reply by Cristina2468

I have 4 rental units on airbnb. When a guest makes an inquiry, why can't I see which of the 4 rentals they are inquiring about ? I am using my mobile app but can't find this info in the details? Latest reply by Donna610

Everytime i have tried to verify my phone number i get an error message that says “Your request could not be completed because of the following errors: You’ll need to use a different phone number we cant support this one” This is preventing me from bookin... Latest reply by Debra300

Hi, I am curious if you are using the sync calendar system with other sites. I just synced my listings with vrbo and have had my concerns. It shows all my reservations transferred over to each other's site but when I got an instant book from airbnb, I che... Latest reply by Chloe356