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What's going on with references? Around a year ago I was told that it was no longer possible to request or give references. Today I noticed that one person just received some references from someone. I still have the link to click for references but when ...

Why can we only specify one check it and check out time for the entire week? Why can't we have the option to select different check in and check out for each day. I'd like be able to click on a date and see somewhere that in that specific day check in is ...

This is a first for me, I have a paid guest for 7 nights early Aug 2019 & wants the address now? Im very cautious of this, I think it's 2 soon? When does Airbnb give the address? Obviously this guest has not rec'd yet. Please let me know your thoughts, Ai... Latest reply by Paul1255

I have noticed that since January 1st that Guest names no longer show in payment emails. Only the date, details (ie title of listing) and payment amount show.Anyone else having this problem?

Resulta que una persona que reservo uno de mis espacios, declaro que era 1 solo huesped. Cuando se presenta esta persona, viene acompañado y me dice que el alquilo el espacio completo y que por ende el puede traer a una persona mas y no tengo derecho a co... Latest reply by Quincy

I have provided a doctors letter to prove why I had to cancel my week away the support team said this letter will be fine but than has changed there mind and will not issue it I am owed £500 but only offered £70 voucher I have now asked some one to step i...

Hi,I´ve been trying to connect my Paypal account to Airbnb, no luck.I´ve cleared my cache still throws up abn error page.I´ve used this Paypal account for years without a problem.I spoke to ´customer service´at Airbnb who told me I had been unlocked and i...

I have a couple arrived yesterday, booked for 6 nights. She came out of her bedroom last night to complain. 1st she said someone was walking around outside talking on the phone. I said it’s a condo complex and other people are around. Then she asked for s... Latest reply by Helen3

Dear Sir/Madam, I was discussing the possibility of renting out my apartment to Carla for 5 days. And I thought this was already reserved in my Calendar, unfortunately Yvette booked for 9 days right now while this is not possible. Could you help me cancel...

They thought there was a full kitchen and the description states clearly there is a microwave, toaster, coffe pot, fridge. I communicated with AIRBnB help and was advised to decline the request the alteration which I did. I was also advised that it would ... Latest reply by Elena87