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Question for San Francisco hosts

Hello! I am filling out form 571-STR for the first time. It asks me to list everything in the house so I can be taxed on it.Is this for real? I paid taxes on everything when I initially bought it.Seems quite strange. Is this correct? It is my primary resi... read more

Created 14-04-2020 | Latest reply 27-06-2020 by Gaurav49

in SF, CA

As a host, what do you do when a guest arrives much later than agreed?

Hi there,I am wondering how other hosts handle a guest that arrives late? My listing is for the entire apartment and upon the guests request I agreed to meet them at the apartment for the key exchange at 11:00am. I originally offered for them to pick up k... read more

Created 26-06-2020 | Latest reply 27-06-2020 by Helen3

in Vancouver, Canada

WiFi concerns

Hello all, I have concerns about letting people use my WiFi, as a first time host it has been brought to my attention by friends about what would happen if a guest did something illegal on my WiFi? Would I be protected? Is there some kind of waver form ... read more

Created 26-06-2020

Need help cancelling a booking related to Covid 19 but booked just past the July 31st policy

Hi, we have a booking from France, his airline flights have been canceled, and he wants to cancel the booking. I am looking to see if Air BnB can confirm whether they will extend the Covid 19 extenuating circumstances policy past July 31st for bookings ... read more

Created 26-06-2020 | Latest reply 26-06-2020 by Sarah977

in Vancouver, Canada

Insulting message by a guest 6 months after his leaving

Hello- I wasn't sure if it is a good idea to discuss it, but I thought it would be good to share my story with some hosts with similar experiences, especially considering of the current situation.I had a guest who stayed in my place for 5 days in January.... read more

Created 26-06-2020 | Latest reply 26-06-2020 by Helen116

in Cypress, CA

Has "customer support" vacated the building??

Has Customer support vacated the building??? 3 weeks ago I had a booking for one room in my home for 2 people, 2 nights. What actually showed up at my home was 4 young men in their early 20's and NONE of them were the young man that actually booked the ro... read more

Created 26-06-2020 | Latest reply 26-06-2020 by Jenni7

in Tulsa, OK

Booking requests that contravene Gov Guidelines

Hi, Is anybody receiving requests that obviously contravene the post July 4th guidelines? I've had to reject a booking request from somebody who wanted to stay in July with people from 7 different households, so I've declined. It seems Airbnb are not poli... read more

Created 24-06-2020 | Latest reply 26-06-2020 by Trevor243

in Camberley, United Kingdom

Linens post lockdown

Now that bookings are restarting, I was wondering about offering guests the option of bringing their own bed linen and towels, for a reduction of say £25. Any thoughts on this?

Created 25-06-2020 | Latest reply 26-06-2020 by Helen3

in Royal Tunbridge Wells, United Kingdom

Sleeper sofa, air mattress or futon?

We need a bed of some sort in the living room and we want a high quality experience. What brands/types of futons or sleeper sofas are great? Is an air mattress better?

Created 09-10-2017 | Latest reply 26-06-2020 by Amy191

I am unable to save my listing

The save button is not working

Created 18-04-2018 | Latest reply 26-06-2020 by Antra12

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