Help

Hello,I have a quick question on an unexpected guest situation. I accepted a guest to stay at my place for about two weeks and since I am abroad I instructed him to self-check in. Although I’ve messaged him regarding tips on using the place and checking u... Latest reply by Marit-Anne0

Bonjour, je n'arrive pas à changer le tarif selon la saison ou le mois (ex juillet Aout) Comment faire? Merci pour votre aide

Hello, I have not receive yet payment of my guest, **, Confirmation Code **. please help me ^_^ With regards Ani. **[Sensitive information removed in line with - Community Center Guidelines] Latest reply by Quincy

Hi do any of you other hosts charge for lost key, or late check out?I've had several occassions where my poor cleaners have been waiting outside for an hour or so waiting for guests to leave.Cheers, Cindy Latest reply by Cathie19

Hi, I am Dianne, and I do not have any listing in airbnb. But, I have been working part time as one of the host's customer service team. I was hired by the person originally working for the team. I reply to emails, help guests with their bookings, get in ...

Hello everyone. I am looking for advice on the following: You book into an Air BNB for 3 nights. (My 80yo mum and me, i'm 53) It is a seperate home on a large property. They know you have a dog, its no worries and is welcome to stay. You arrive and find ... Latest reply by Deborah350

How do you decline a booking which breaches the house rules or party size without it impacting your performance? For example a party of 6 in accommodation for 5 or where you say no pets but the guests wish to bring a dog?thanks Latest reply by Marit-Anne0

I have a guest that would like to make a booking 9 months in advance, they would also like an option to pay for booking over 4 equal payments before stay.can this be done? Latest reply by Tamiko0

I have recently from airbnb.com a few guests, help increase the number of guests Latest reply by Nana65

Due to my reservation being cancelled, airbnb gave my account a full refund plus an extra €34. We were able to use some credit from the refund for a new booking, however the €34 gifted to me is not there. How do i get this credit into my account and how d... Latest reply by John2399