Help

Hi I have a moderate cancellation policy, which the guests agrees to when the reservation is confirmed and paid in pull. A day prior to the guests arriving they wanted to change their two nights stay to one.On amending the reservation, AirBnB automaticall... Latest reply by Christine615

We are not sure how to co ordinate our calendar with other sites so that we don't get a double booking of the room before we have closed the room. We know that it can be done. Can anyone give us advise on how to do this. Latest reply by Emiel1

Hello, I recently had a guest and the guest smoked in the guestroom which was non-smoking. I specified that our place is NOT allowed smoking inside of our place on the hardcopy of paper rules in the guestroom, and we also told him about this in person (... Latest reply by Nika20

Hi everyone. I'd appreciate any suggestions you may have. I had a last minute booking for a single guest for my guest bedroom with shared bath, and I delayed my overnight trip out of town to prepare after the previous guest. I checked to make sure the ... Latest reply by Risa13

Hi I have one cancellation in the previous year when it should be reset? 1 year from the cancellation or after year of activity in my account? Thanks Latest reply by Emiel1

Hello dear Airbnb hosts I have a very unpleasant case when the guests damaged the bed and it was only discovered by the following guests when they lie down on the bed. The bed just simply crashed under them as the previous guests were heavily using it (yo... Latest reply by Helen3

Afternoon all,Hope you can help with a payment question. I have booked a few times and paid via PayPal......I live in Australia, have booked an apartment in Melbourne via Airbnb .....the payment went to Airbnb UK. Why did the payment go to the UK? Mark Latest reply by Mark1388

The thief guest booked my house from Feb 15 to 17, last Friday to this Sunday, today.They book my house at the mid night since my house was just set to instant book,and they ask that "they prefer the privacy without the hassle of people in the basement" a... Latest reply by CloudCradle0

My home is listed on Airbnb and sometimes I block off the dates for friends and family so that they can stay for free. Is there an option to show them as guests and receive their reviews without charging for the days I gift them use of my home for free. Latest reply by Linda1379

Hi - I'll be filing my airbnb taxes first time in Oregon and have this question to any fellow residents out there - I see that the 1% tax on each booking has been calculated and remitted - but where has it been sent? My listing is in Hood River County, a... Latest reply by Tracey2