Help

Hello, I am preparing a new listing and I tried to sync google calendar. I succeeded to do so.. but now I want to remove this sync and I can' t I haven't published the listing yet Fanis Latest reply by Ann72

It seems that we are having to drain, scrub and refill our hot tub EVERY WEEK because guests get it incredibly dirty - the water is yellow and scummy! ugh! Our pool guy says it is from guests wearing sunscreen, but I feel I can't very well ask guests NOT ... Latest reply by Quincy

We recently changed our cancellation policy to Strict because of the new flex option that is in Beta that allows the guest to pay 7% more and gain cancellation benefits. Does anyone have feedback on a) how this program is working for them b) if they feel...

Hi, how can I get my payout pls? Latest reply by Quincy

My guest checked in on Fev 05, 2019 and out on Fev 08, 2019 but the payment is still pending. I already sent several emails saying that the problem is with the airbnb itself, but they told me that the payment was already sent by them, but it was not, if i...

I had a guest last year who almost stayed nearly a month at my place. I even gave him a positive review.During his last week of stay my local driver had some bad experience with him that he was so rude and very demanding and even tells my driver that he w... Latest reply by Branka-and-Silvia0

Apparently one of my guests earlier in the year had called the ambulance, and now I have a huge ambulance bill mailed to my property under the guest's name. How should I handle this? Nothing is under my name, just mailed to my address. Latest reply by Ann72

Hi guys Advice needed should I complain to air bnb about the condition for the swimming pool see pics below of what it should look like and currently. I messaged the host on day one to say we were not too happy about it with a toddler and a baby it was ... Latest reply by Sudsrung0

What is the process of filing a complaint on AirBnb? My host accepted my payment, but then had to cancel because it wasn't the correct rate! I believe once the payment was received, the booking should be set in stone. Can anyone help with this? Latest reply by Emiel1

This is intended as a suggestion for Airbnb. Please thumbs up if you think it is a good idea or at least the start of a good idea. I realize that Airbnb is really working hard to build a tight brand around the Plus program, but hosts are feeling they are ... Latest reply by Sandra126