Help

Hi there, I have a previous guest who would like to make a further booking. He asked me to send him a booking request. I don't have an enquiry through AirBnB from him so the message chain is all to do with a prior booking that has been completed. That me... Latest reply by Helen3

Hello, we've not used air bnb before but have just booked an apartment, now the host is asking for our passport details (we're UK citizens so don't have national ID cards) - is this usual/safe? Also, if we do provide those details, do they go to him pers... Latest reply by Gerry-And-Rashid0

Can the guest pay into the Airbnb account via a bank transfer? Latest reply by Gerry-And-Rashid0

1) How can i change cancellation policy to "NO REFUNDS" ?2) And is there any way to get cash advances on paid future reservations ? Latest reply by Gerry-And-Rashid0

Hello! I am exploring the idea of renting a condo my family owns in Florida that goes unused most of the year except for the few weeks members of my family go down. I have found a lot of great tips in this community! One thing I am having a hard time gett... Latest reply by Linda-And-Richard0

It's not clear to me whether the price I use (I'm not using Smart Price) should be per person per night or per room per night. Anyone know? Latest reply by Linda108

I have to leave instant book on to not appear at the bottom of the listing as I live in an area full of holiday homes. I rent out a home all year around, but during the peak July and August months I have a four night minimum stay. How do I manage guests l... Latest reply by Chris1245

When i search for listings in Long Beach, CA, a large city with multiple pages of listings. the initial search results, even with a specific date, show listins from the larger Los Angeles metro area. I have to navigate to narrow it down to just Long Beac... Latest reply by Jessica-and-Henry0

We currently only accept reservations up to three months into the future. That can be changed to 6 months, a year etc. If I change my current setting from 3 months to six months, then accept a reservation in month 5, and then return to the 3 month statu... Latest reply by Tom-and-Ginny0

Hello, I had to open 2 cases after a very unfortunate, bizarre and dangerous encounter with two different groups of people. Both cases were assigned to one safety and trust manager named Kendrick. In a few words: the first guest trespassed my property, u... Latest reply by Kristina202