Help

I just had a guest text me the morning after they arrived to saythey had left again early that morning instead of staying their 3 days insisting that the place smelled damp and the bed linnen was damp.Me and other folk went to investigate and found nothin... Latest reply by Liz4524

I am a host and traveler. My original ABB photo was of me and an Ex. I updated the photo once I started hosting and was with a new person. However, when I log into my account, the old photo still shows to me on the first page in the upper right corner. I ... Latest reply by Ahmadreza2

HelloI have been hosting only for two months, and it's going really well.I am renting the entire house with 6 bedrooms, so most of my guests are big group and some of my guests have been too loud at night and I have been getting complaints from neighbors.... Latest reply by Jennifer2855

Hi Everyone, I have recently had a number of first timer AirBnB guest requests from people who have signed up with only their first name, no photo, no details about themselves and only a vague area where they live and no reviews. As I am a single woman an... Latest reply by Charles224

Hello I would like to ask about a concern i have. A private landlord contacted me about a flat she rent for long term via air bnb and ant payment will be done through air bnb. She told me she leaves on Spain and cannot visit due to her work. She asked if... Latest reply by Juliet47

Hello:)I'm sorry if I repeated on other's question, I didn't find an answer in former conversation...A guest left my place a bit dirty, this is fine, but he left stains on the bed sheets that I can't wash out:((Do you think it's okay to request money for ... Latest reply by Brian2036

Why is it AirBnB doesn't credit co-hosts with reviews for the listings they manage? I am a co-host and of the 60 or so bookings I've managed, I receive ZERO reviews. I don't get credited with being a superhost, when I should. All the reviews are credit... Latest reply by Marc8422

I cant find ways to remove my credit card info in AIRBNB and i even call bank, unfortunately bank cant help me as it s in AIRBNB website. Because of this, i hd accidentally made payment using my credit card which i am suppose to use my cousin's card. Th... Latest reply by Carol6564

What if the guest who turns up is clearly not the person on the guest's profile? Latest reply by Fiona58

In the same way weekly or long term discounts are available, why not have the option to offer a return guest discount? This would be a good promotion and departing guests could be reminded that if they enjoyed their stay then a return discount is availab... Latest reply by David7097