Help

Just received a message from guest who says our prices are too steep, and can we reduce them. I have messaged back saying that we do not accept such requests, but I am still being asked to either accept/decline booking. How can I decline without detrime... Latest reply by Sarah977

I received a booking within 24 hours of the proposed stay. We were having problems with the wifi so I informed the guest who cancelled. Airbnb are saying that I cancelled and have charged a penalty and ruined my profile. Is this fair? Latest reply by Gordon0

So frustrating, I just knew it! This guest staying at my home now has 3star review. My house rules say Do NOT park in the driveway and the instruction on how to lock the front door which are very basic are in the instructions. This guest parked in the mi... Latest reply by Amy1975

I have been fighting with Airbnb for over a year now. My listing in San Bernadino County is now under the the umbrella where Airbnb collects TOT on my behave. Even on my listing it states the following: Occupancy taxesYour listing is in San Bernardino C... Latest reply by Ryan2408

Hi. Does anybody know why after adding some new rules in booking settings, green words says SAVED, but nothing actually is saved. I tried deleting one row, but after it says SAVED , this row comes back. Latest reply by Cheryn1

I had my first negative experience at an Airbnb so I wrote a review and gave it the number of stars I thought was appropriate. I gave a detailed description of why my review was negative since most other previous guests at this location had given the host... Latest reply by Sarah977

Hello Community, So this is probably part venting, part asking advice on how to approach a problem and what to expect. Here's the situation: I rent out a whole house. Security cameras are throughout, excluding the bathrooms and bedrooms (of course!). The ... Latest reply by Allison502

Just starting up, we have a regular coffee maker at the property. I have a keurig at home and at work, so a regular coffee maker is now foreign to me! LOL. What is everyones experience about if a keurig or regular pot is preferred? Thanks! Latest reply by Tim406

For those of us who host in colder climates, the slow season has started. What are your tricks or tips to boost how many views you get and stay full during this time? I have started to regularly check my metrics to see how many views I am getting. I notic... Latest reply by Adam1443

Co-Host has a new telephone number I can't seem to find how to change her number Latest reply by 8x80