What hosts are saying

    Jon204
    Help

    Getting paid?

    I had a guest check in a week ago and I still haven't received payment, or any notification as to what's going on? Customer support has been terrible, I've called multiple times and they say a case manager will call back in a few minutes, but they never ... Latest reply by Katie451
    Leah39
    Help

    Guest - Asking to leave early

    we have a family of 5 staying in our 3 bedroom apartment. They arrived Tuesday night. They have asked to leave early on Friday due to the roda / street noise in one bedroom. They are meant to leave on Wed. We have not had this issue in the 1 1/2 years... Latest reply by Sarah977
    Felix164
    Help

    Host requesting guest to cancel

    I got this message from a host the other day about a property I was looking to rent. It all sounded a bit strange to me and I wondered if this was true. I don't want to be difficult if it is but it would be very annoying if he makes me cancel and then ren... Latest reply by Felix164
    Daniel82
    Help

    referral bonus

    Hi, I just referred a friend as a host and help him set up his listing for hosting. Where can I find my referral credit? It doesn't seem to appear in my account. TIA for any help. Latest reply by Noreen18
    Jonathan592
    Help

    Where does a Review 'Thumbs Down' show up?

    Please clarify where the 'Thumbs Down' choice at the end of a (bad) Guest review affects the bad guest.The Airbnb guest profile shows how many hosts recommend the guest. My ‘bad guest’ had a profile with 6 hosts apparently recommending them with ’thumbs u... Latest reply by Sarah977
    Ryan47
    Help

    Guests checked in WAY too early

    Just had a weird situation- had a guest book our home. We only rent it out when we're away. They said they would check in "some time before noon" and we planned on leaving the house at 8am.So I left the keys in the key safe and sent them the combination.C... Latest reply by Letti0