Help

Hello All, I recently had some guests stay and I sent them a special rate which was accepted. The total amount the guest paid is now showing up as less, on my earings page, than the total amount I offered / they accepted. How does this work? I am lo... Latest reply by Letti0

I am an Airbnb user and host of many years and love it!I recently had very poor experience at a house in Cotswolds where I politely pointed out to host that there were some issues. One of the main ones being building works for 4 days next door which the h...

If photos on id.s can.t be seen clearly, please check with the data base where the id was issued. Photos on drivers licenses and passport are made in a way that they cannot be photocopied. That.s why is so difficult that they come out very clear and for... Latest reply by Steve143

Hi guys, I’m looking for a co-host to help with some cleaning, checking people in and out. The Flat is based around the West Ken/Hammersmith area - close to Westfield. Can anyone help or refer someone? Thanks!

Respected,I used to talk to you earlier about the same problem. The money that you paid me through Pajoneer Master Card, my country does not support it so that money can not be raised.Please help me and transfer money to another option I have chosen in th... Latest reply by Matthew285

I had a good experience with the Resolution Center. Shortly after I signed up to be a host, I realized that I could put a security deposit hold on booking guest’s credit cards. All my guests, up to date, have been outstanding but a recent experience was... Latest reply by Lisa990

I am a new host and I have a guest who booked 3 nights in June, her plans changed and she rebooked for 3 nights Labor Day weekend (US). Her plans have changed again and she wants to cancel and wants to get her $$ back. What would you do? I have a stric... Latest reply by Linda108

Hi everyone,When my guests arrived at our cottage they discovered an infestation of house flies that I was unaware of. Concentrated in one area of the living room, not in the kitchen, dining area or bedroom area. That was their first evening at the cott... Latest reply by Lisa91

I am new to AirBnb's hosting and still feeling a little insecure about the guests who are going to stay at my place. The first person who inquired my place was polite and very nice, but the next 3 people made me a little concerned. One of them asked me if... Latest reply by Danielle68

Is there a way I can list both my primary residence & an in law unit at the same address in San Francisco? What I am tying to do is advertise my whole house when I am away on vacation but my in-law unit from time to time when I am home? I cant seem to do ... Latest reply by Erin298