Help

Hey I've just had an instant booker being really aggressive and think it was a scam he pays his money then complains about my response to him as I wanted all his details for flight times ect the usual things I need to give to my key holder..he refused to ... Latest reply by Marzena4

Hi, I had to cancel an Instant Booking with a guest who did not adhere to my housing policies (no infants due to dogs, and 4 guests rather than my max of 3). However, with the date cancelled in my calendar, how to I "release" those dates so that other pe... Latest reply by Cato3

If a Listing says 2 guests does that mean there will be another person in the room with me or does that mean i can bring 2 people? Latest reply by Sarah977

We have increased our hosting portfolio by 5 units and we are searching for a way to help automate the guest messaging process. I have toured and tested an endless amount of V.R. management software programs... my employer is currently building our own m... Latest reply by Regan9

So we have a guest in our room that is very rude. First she requested the room and cancelled, and then did an instant booking. Then asked of she cancelled would she get her money back. I texted her the policy as it shows on my listing, has to be 5 days ou... Latest reply by Helen3

Hi,I am a new host and I am having trouble finding the link to add the cleaning fee to my listing. Latest reply by Marzena4

Hello,I need a little help/advice here. I am a host and trying to edit my listing (laptop) in respect of the Guidebook. I am trying to select local restaurants in my town via the drop-down boxes but I am only able to select within the topmost box. This i... Latest reply by Pj---Kay0

Do I need to report guests who are asking for my phone number? As of now, I am using the "Saved Messages" feature which says:===================================================Regarding contacting me on the phone please refer to the following links on Air... Latest reply by Rishi4

A man made a reservation for his father-in-law, but put the reservation in his own name. He now wants to change the name on the reservation to that of his father-in-law. The father-in-law lost his home in the No. California fires and is working with his... Latest reply by Dave-and-Deb0

I have a MacBook Air that gives me full access to the website. (I use Firefox.)My wife has a MacBook Pro that provides her with very limited access when she uses Firefox. (She has the current Firefox installed) She has full access with Safari.I know this ... Latest reply by Matthew285