Help

My wife and I share and host our space together but all the notifications / messages come through text on my phone. Does anyone know how to add a second phone number so that we can both be notified when a guest contacts us? Latest reply by Gerry-And-Rashid0

HelloI am currently finishing the add for an appartament I will be hosting on Airbnb. I am really excited to start meeting guests!However, there are a few amenities that I would like to add to the ad that won`t show up in my control panel. Specifically, w... Latest reply by David-and-Shari0

Whether my mistake or Airbnb glitch I just discovered that the cleaning fee was not saved in the listing and has not been charged to 6 guests! I have to pay someone to clean so this is an issue. Should I send a charge to guests that are two weeks or more ... Latest reply by Sarah977

When you add a cleaning fee, is it charged per night, or per stay? Latest reply by David126

We have a guest checked in today, she came along with one guy who said is helping her move her luggage. In our house rule we have clearly mentioned that no guest or Visiotrs unless included in booking. She never even cheked with us if it ok to bring someo... Latest reply by Andrea1282

Hi there, Can someone please give me some advice on setting up my listing! Im new to all this : ) I have three bedrooms in an apartment that I have just listed. The rate per room is €40 per night. I have noted the individual room rate at €40 because I wa... Latest reply by Emiel1

Hi, I've made a reservation to a listing in Aruba, but the host never reponded to my messages and the refund policy is strict. I don't know what is the details uppon arrivals and I don't wanna risk this trip. The host still approved my check-out re-schedu... Latest reply by Quincy

Following my divorce, I updated my profile photo probably 8 months ago. It shows the new image in the browser when I do my hosting work, but to this day, it still shows a picture of my ex-wife when I switch to "traveling" ... I have looked everywhere, dum... Latest reply by Phil114

Hello all, I have a problem that perhaps someone in the community can assist with? Maybe I just need some insight.. My husband and I recently checked out of a location on Tuesday evening and we handed the keys off to the host. We never did a walk through... Latest reply by Ruth253

We started offering our cottage last year and I'd like to make the main house and the cottage available to guests. I don't want seperate bookings. WOuld I make a seperate listing and go back and forth betwenn the two and block the guest cottage when the w... Latest reply by Linda108