Help

My listing has been working perfectly for the last 2 years and i have had lots of bookings, every now and then I log off and do a search in the area to see how it compares to other listings and its always been visible. A couple of days ago i did this and ... Latest reply by Steve143

I have a guest and they want to check out due to seeing cockroaches. This is the first time I have had an issue with a guest reporting this problem. I have said that if she will feel more comfortable finding accommodation elsewhere I will refund her remai... Latest reply by Marit-Anne0

Hi all I am in need of some advice as to how to refund a guest. Can anyone assist please? He made a reservation and paid immediately (I wasn't asked for pre-approval) and we are unable to accomodate him. *title updated Latest reply by Steve143

hi i would like to ask if host ask us to cancelled the booking did got this terms & condition? Latest reply by Matthew285

I just created a listing and would like to share the link with friends. I am unable to find the listing outside of my account. Is there an easy way to find a link to your listing from within your account for others to access? Latest reply by Lawrene0

Bonjour,J'aurais besoin de vos lumières. Je viens d'entrer la maison que je loue. J'ai eu une mauvaise surprise. J'ai vu que Airbnb avait appliqué 21% aux premières personnes qui réservent sur mon bien. Du coup j'ai supprimé cette option, et j'ai supprimé... Latest reply by Cathy235

Hi everyone, I've had some doubtful experiences this time as a guest. Since I've not stayed in an airbnb for a long time, I wonder if it's because I'm unfamiliar with the general etiquette nowadays, and have unrealistic expectations. To avoid being a horr... Latest reply by Sarah977

Can I add a security deposit after I receive an inquiry but before an actual booking?Thanks. Latest reply by Fred13

Hi everyone! So I booked an Airbnb in Mexico awhile back, but I need to cancel it. If I were to cancel now it would be a month in advance. What I want to know is two things: 1) The host has a strict cancellation policy that will give me a 50% refund. The ... Latest reply by Quincy

Hi folks, I'm having some issues with AirBnB application already for a few months and even after udates this still remains. Issue is that i answer to messages, but when I open them after some time - they're still showing only first guest message. My norm... Latest reply by Lizzie