Help

My current guest who arrived last last night called me just now asking for a refund for the 5-night accommodation, but still plans to stay in the house. The reason for the request is the following items: + My house is considered a 2-Master bedroom house,... Latest reply by Amy388

Hi guys,I have cancelled a booking by mistake.I've informed my guest but seems like my calendar is now locked and she can't do the booking request anymore.Can you please help? Latest reply by Marzena4

Hi we have just joined and our hosting our first guest this weekend. We live in Northern Ireland (U.K.) but are hosting in Donegal (Ireland) which is the best way to set up payment method. Please! [*Title edited] Latest reply by Maria1392

Is there a way to set up a payment schedule for guests? I thought Airbnb sets up a schedule automatically, but a guest that just booked for Oct 2017 was charged the full amount already. Is this normal? I can't seem to find anywhere where I can require X%... Latest reply by Laurie151

Folks, We have received a poor review from a guest who was disabled and didn't tell us. She could not manage stairs and complained about being cold in August!! We have wood stoves but she couldn't light them. She could not operate the wifi tv due to a l... Latest reply by Ange2

Hello Community, I had a gust stay at my place, a small two bedroom. It was two couples who flew in from Italy. Communication was great, I always ask a lot of questions to ensure my place makes sense for them. I greet them and help them into the apartment... Latest reply by Cee2

Hi everyone, I am a novice here at Airbnb and tryibg to cope. It seems quite easy and intuitive and I get, why this is a worldwide succes. What I dont get is that it seems that my calendar is unblocking dates in the future. Just experienced it again with ... Latest reply by Jeff158

I can't send a request to book as it just sends me to airbnb.co.uk - is anyone else getting this??? It seems like a bug! I am worried I am going to miss out on a booking! Thanks,Matt

I'm new to this. Why does airbnb approve on my behalf before I know about it? Latest reply by Steve143

Good morning I accepted a request to extended the stay of a guest who is already in our apartment. However, the total amount received was not what was agreed and on the Airbnb payout details.How do I proceed? Thanks