Help

I have a guest that I had to cancel - I bought the property that she had a reservation with. She was able to pay half then and the other half later. She is trying to rebbok with me now that I have it relisted - but it looks like splitting the payments is ... Latest reply by Cynthia-and-Chris1

We had a lady book with us for around 90 days. She checked in on 9/29/17 and paid for 30 days. She moved out unexpectantly yesterday meaning that she only stayed 20 days. So now AirBNB is refunding her all but $100 +/- of the amount she paid. How can ... Latest reply by Gerry-And-Rashid0

Hi All, I recently completed a stay in Rome for 3 weeks and had a wonderful time. My host was very helpful and accommodating so I wanted to give him a great review. However, I booked my return to the U.S. via trans-atlantic steamer and it took 15 days ... Latest reply by Vanessa-and-Kurt0

I added a new listing and decided to accept the suggestion to offer a 15% discount to the first booking but now I would lie to cancel this offer. How can I do it?Thanks,Pedro Latest reply by Vanessa-and-Kurt0

I had Olivier Korthals Altes as a guest from 23 to 25 september 2017 (2 nights, AirBnB guest) . Today I have had a call from my bank (which I registrated here) the bank manager told me that the bank which transfered money to my acount is requesting the m... Latest reply by Allison116

Hi, I've lost my travel credit after sending a request for an appartment in Prague. After I've booked another one but could not use the travel credit anymore. Only after I've got the confirmation from the second appartement i was able to see my travel cre... Latest reply by Steve143

We currently only list our home when we are out of town and there is the 'full space' avbl.But we have an extra room and thought to list it when we are home. Just haven't done it yet. Is there an option to list a 'single room / shared space' under our cur... Latest reply by Rosa208

Hi. We have hosted a few Airbnb guests in our home, who have all loved it and given positive feedback. My last guest checked in and said the house was disgusting. I had the home inspected on their departure as they checked out the same day. I was advised ... Latest reply by Steve143

Latest reply by Marie405

The guest checked in with 3 hours late. They were already drunk but nice people. They went out and the girl left a bag with a key in a restaurant which in a mentime closed. They couldn't reach me at 1 AM in a morning and Kyle from Airbnb cancelled their r... Latest reply by Linda108