Help

Recently Airbnb blocked my calendar with a prospective booking without my permission. I had no information regarding the guests so immediately wrote to ask for full information. I heard nothing for over 24 hours so wrote again telling the guest that we ...

HI there, My guest has had to cancel their 3 night booking on the day of arrival due to Extenuating Circumstances and has requested a full refund. Is it Airbnb policy to provide a full refund in these circumstances? If so, I will refund her but it seems... Latest reply by Cynthia-and-Chris1

I have changed my price for xmas BUT my pricing is usually for one with each additional person an extra price. I want to indicate that during the holidays it is the same price, $55 for one or two, and I can`t see how to do this. thanks if you have an ans... Latest reply by Marzena4

I have recently made my co worker in the office the MAIN HOSTfor all our Airbnb properties. We have gone through all our properties individually and she has invited me to co-host and I have accepted those invitations. All our airbnb enquiries etc are goin... Latest reply by Helen71

Hi I am meeting all requirements for Super host status with the assessment period ending 14 October 2017. However the right hand side comment now mentions that I am nearly reaching super host status and if I keep up the good work will do so on the 1 Jan 2... Latest reply by Susan710

Hi Folks, i am new and not good with computers. Simply, how will i know when a perspective guest leaves a message. Will i get an e-mail or do i have to constantly go into the airbnb site to check if i have any messages?I have worked out that, possibly, ... Latest reply by Alyson11

Hello, I just listed my place and by mistake I chose "flexible cancellation policy". Now my place is booked and I need to change it to "strict". I have asked the guests and they are ok with the change. However I cannot find how to change it, and if eithe... Latest reply by Cynthia-and-Chris1

How do I know if person booked my room or is still thinking about to book? He sent me a request. I accepted. The request is for today. So, I need to know what to do:) Thanks! Have a blessed day, Lesya Latest reply by Lesya0

I've checked i've not blocked out the days. Have made a 5 day minimum but its available from dec 15 - march 15 - why isn't it showing up? Latest reply by Clare0

I am a new host expecting my first guest in 5 hours time. They still have not confirm their arrival time after several messages asking them to confirm it. My guest also suggested that her brother will check in first because she has errands to run. I am li... Latest reply by Ann289