Help

Hey! Me and my fiancée have reserved in April in Barcelona an entire apartment for 7 nights for September. 2 weeks before our travel the host has sent us pictures of how the place has been "renovated". When we arrived we have found that instead of entire ... Latest reply by Jeff158

Hi,Last night was my first AirBNB hosting experience. My guest and his sister were on their way when they realized that my ad listed animals in my home. Brother felt she would be fine. They arrived and we enjoyed nice conversation before I drove them t... Latest reply by Marzena4

I'm a host and I have accepted a one night rental from 4 guests that fit perfectly in an opening in my reservations but the booking makes me reserve 2 nights instead of just the 1. I have a 2 night min requirement that I dont want to change for all reser... Latest reply by Anne515

first of all I NEED TO SPEAK WITH AIRBNB CUSTOMER SERVICE it's bad that airbnb is totally unavailable to help us!!! I have a big problem that i need immediate help to solve please! I cannot communicate with guests!!! everytime I clic on message it doesn't... Latest reply by Laura1080

Hi there - is there a way to print an upcoming bookings list to give to our cleaner ? Latest reply by Tim209

In my searches for apartments over time I have saved a selection of 'my favourites' . Where do I access those upon openning Airbnb thanks Latest reply by Kim347

I have a reservation for late October and have just received a request from our host for additional money because a cleaning fee was not included in the booking. I booked this trip August 20th and have heard nothing from the host until now. Should I decli... Latest reply by Krystal16

Hello all,I have a guest that will be staying at my house for a month, im a little confused on how to go about laundry and cleaning. I expect guests to clean up after themselves but what about laundry and cleaning their room? Do i just leave the washer an... Latest reply by Jessica-and-Henry0

Hi guys Does this look legit to you??? Yes the rent for each month is 721 EUR including energy off course. Also you have to pay an deposit of 1440 EUR plus 721 EUR = 2160 EUR.I readed on their website and there says that they take care about everything.... Latest reply by Martin401

How to contact Airbnb via email??because my refund is problematic. my old credit card is dead and I want to change my new credit card Latest reply by Oomesh-Kumarsingh0