Help

Hello everyone,A guest who is coming is asking for a copy of the license of the house to get the Visa to Spain, is it normal?It´s the first time I´ve recieved an email like this and I´m not sure what to do. Thanks Latest reply by Helen3

Dear, I have one question about the superhost status. If I have other accommodation in different addresses, does it have affect on my first home? For example.., I have superhost status in Trebinje, total rate 4.9*, on other object I dont have superhost st... Latest reply by Helen3

Hi, i want to book a room what when i want to pay i recieve an error that you should email this address for verification. i emailed and send screen shot but still i can not book the room.

I recently had a reservation where the guest paid the initial reservation then wanted to add another day. I let him add the extra day, however, he never paid for that day. AirBnb contacted me letting me know this. They have tried to get the other payment ... Latest reply by Branka-and-Silvia0

Hi everyone. I'm new to this. I've created a rental listing. My account indicates that it is listed. I even got the email confirmation that it is listed, but when I search, it isn't there. I've tried a few trouble shooting things like making sure ins... Latest reply by Marzena4

AirBnB recently offered : Get a €46 travel credit, good for any Airbnb, when you check in for your first Airbnb business trip. I registered my business email and confirmed... and made my business trip more than a month ago.But I don't see any credit in my... Latest reply by Cara8

Hi everyone, it seems that at this moment I cannot cancel my guest's booking.Are experiencing the same thing also?Maybe this is because of the previous service maintenance that they are undergoing.I have to make quick action to this because the booking is... Latest reply by Kathryn125

Yesterday I listed my first every property. Today I got a potential booking for the whole time. The person says they are moving to the uk. There is no picture. 2 reviews but they seem vague and don't have pictures either. Could it be fraudulent? I've aske... Latest reply by Isabel203

Hi there We took a holiday in Mireval in the South of France 2 weeks ago and paid £2,444 for 10 nights in a Villa, so it wasnt particularly a cheap holiday! It had a pool and when we arrived the pool wasnt quite clear, although having no idea about poo... Latest reply by Faye22

I'm a new host (my first guest came yesterday) and for the weeks leading up to it, I have been trying to access the "Get Host Help" feature where a local host can help you with your bookings, listing, welcoming guests etc. However, each time i get to the...