Help

When I am logged in my listing comes first. When I try from different browser without logging in airbnb, my listing dows not appear at all. It is not like I m new in airbnb. I had some inquiries the last week but now I think I am not listed at all. Latest reply by Natasha46

I booked the housing, can not contact the landlord address is also not found,. It is urgent to ask for help Latest reply by Alice-and-Jeff0

Hello, can anybody please just help and give me a call and not hang up or promise to call me back??? Your customer service is impossible!!!!! I am trying to find a way to receive helpful customer service from airbnb. I have hosted 12x with 4,8 rating so ... Latest reply by Quincy

I am having a problem with a guest who wants to book but had not got a Gov ID or Selfie, so I asked him to get both and the Gov ID is now ticked but he was having trouble with the selfie. If I do not accept or decline within a very short time I will lose... Latest reply by Sarah784

Hi All, Just wondering if anyone knows a way to remove the weekly or monthly discount from a specific date range? I would like to offer discounts throughout most of the year but not over busy school holiday periods or long weekends. Any advice here would... Latest reply by James165

Hi there , Regarding booking [Reservation number hidden], it is flexible and the host seems to be fraud and i want a full refund asap please thanks Malek Latest reply by Christian65

We made 2 reservations on the same date for our trip to Cuba without knowing that when a reservation already pays for the stay. Obviously we can not be in 2 places at a time so we canceled one of the reservations and we do not understand why we were deduc... Latest reply by Quincy

hi All I have an open case that was escalated to Airbnb. Now they asked me to attach an email to the request - how can i amend the open request?- when i opened the case I was not able to attach the email Airbnb also asked me to take videos which I did, bu...

Hello, is anyone else having same problem as me? when I click onto 'Transaction history' I no longer see the total for the length of time I requested - Jan - Aug'17. The same applies for all future transaction (only shows the month ahead) Dont know what... Latest reply by Ereca0

Dear airbnb, I would like to ask your help regarding an exact definition of a room with special regard to dimension. My problem is that a place was advertised/offered as a room but it is only approx. 3.5m X 2m and the high of it is more under 1.7m. It has... Latest reply by Cormac0