Hello, I need help to resolve an issue with a host. Could you help me? I rented an apartment in Rome with my daughter for 7 days. The apartment was infested with bed bugs. Photos and videos in support. I also have more than 300 bites and my daughter, near...
Latest reply by
Nathalie-Et-Gilles0
Hello, I am a co-host and I deal with the guests most of the time.Yesterday I was not pleased with one of our guest so I left him an average review of 3, and a pretty nasty comment.I wrote the review from my account, my app on the phone so I was very surp...
Latest reply by
Gerry-And-Rashid0
There are about 3 times a year that my area is in high demand for lodging. On those weekends I would really like to require a two night stay because I know someone will come along and want both nights. But I want to be able to offer one night stays the ...
Latest reply by
Gerry-And-Rashid0
The amount that the host receives is greater than the amount that the guest pays.How could this be. I have taken into account the service fee.
Latest reply by
Christian65
I wanted to switch several guests to a different room so that I can keep a couple of other guests in the room they are happy with for an extended period. The new room is nice, and I don't think anyone will mind, but how do I do this technically? I don't s...
Latest reply by
Greg-and-Amanda0
Recently, I found a link on Airbnb which sells a hotel room. But according to the terms of Airbnb's and the hotel's, it is a prohibited activity. The specific term of Airbnb's is as below:"offer, as a Host, any Accommodation that you do not yourself own o...
Latest reply by
荣晖0
I try to finish listing of new property in my account many times but give me nofication that the street is not recognized, how can I solve this problem,
Latest reply by
Christian65
I have a guest who has left me a review, which I cannot read yet as I haven't left a review myself. I would rather not leave a review. I understand that if I don't leave a review myself I have to wait 14 days to see his review. My question is: can I post...
Latest reply by
Steve143
Hello, I'm using the AirBnb mobile app. I get three types of notifications: Push, Email and text message. This is very annoying. I find push notifcations perfectly suffient and the most convenient. I tried to disable email and text notifications. Apart fr...