Help

THIS IS HORRIFIC!!!!!!!! Why can't I get a hold of anybody at airbnb to get a straight answer? I have security deposits, clearly, set up on my page and have for a while. Why do I have to contact the guest directly to send me money??? Why can't I just m... Latest reply by Mark166

How do l add last minute discounts to attract bookings whrn i have some gaps in my calendar please? Latest reply by Jane116

I am planning to stay for 2 weeks at same house.It's my first time with airbnb. The cancellation policy of this place is Moderate 100% refundableCancel up to 5 days before your trip and get a full refund. Cancel within 5 days of your trip and the first n... Latest reply by Colleen47

We would like to give guest the opportunity to clean the space to the level we delivered it.I see you can charge a cleaning fee, but you can not give them an incentive/rebate if you are happy with the results? any suggestions, we could really like to cl... Latest reply by Vernon5

I had a reservation request from a neighbor a few months back about renting my place for her daughter And her daughter's bridesmaids. She didn't have money at the time so I told her not to worry...I would block the dates and she could pay once we got clos... Latest reply by Krystle5

I am an experienced host who also use Airbnb as guest while travelling. Recently I stayed in a place that would have gotten a great review from me, except.... we observed cockroaches and ants in the studio apt, which was located a few floors up in a city.... Latest reply by Anthony204

i welcome all my guest from airbnb stayed , only two cases and im not really understand if delay handover guest can cancel booking without pernalty plus less mine commitment rate ?? , in aribnb rules it is dint not mention about this . pls reply as this i... Latest reply by Eric375

My guests are coming tomorrow, even though they are informed by my side that AIRBNB has double charged them less. I have written several times to AIRBNB, that I do not want the guests for the price they set, but they do not occur. What do you do now? Latest reply by Annette33

hello,i set my availibilty as a host for 60 days.. for some reason all of those dates appear as unavailibale.does someone know what could be the problem? i checked my calendar and the dates are updated and not blocked.thank for your help. Latest reply by Julia66

Hi. I'm after some advice with regards to where guests say they are from. Guests that have met the requirements to book with me instantly seem to often have the same location (where they are from). I know that it is not accurate as one guest in particular... Latest reply by Beth130