Help

I declined a guest in error - now I can't reach out to them to see if they're still interested. What can I do? Latest reply by Linda108

I have had to cancel our holiday because my daughter became poorly with pneumonia. I need details of the cancellation for my insurance company but there doesn't seem to be a record of the cancellation any where. Can someone help. Latest reply by Jackie99

I can't find where to reset the instant book options. I have it set to 48 hour notice and want to amend that, but I only see how to amend details about guests. Where did that go? Latest reply by Steve143

They just did not transfer the payment to us=hosts.They dont call back or better write an e-mail back.They just ignore us.Who stole our money? They don't investigate and dont resolve the problem. I tried to add a picture but there is no browsing possibili... Latest reply by Wil-and-Peter0

Hi, I am fairly new to all of this but have had 4 bookings thus far. Two have been fine and priced in accordance with my listing. However, I have just received a booking for 18 nights which should be at £75 per night and it has been offered at £61 per n... Latest reply by Aogán0

Please help us how can i remove unlisted??? or edit from Entire Place to Private Room?? Thank you so much! Latest reply by Dave-and-Deb0

When using Safari, our pricing and availibility content isn't loading quickly. There is a prolonged delay. This doesn't happen in Google Chrome. Latest reply by Dave-and-Deb0

Hi all, I recently stayed in a place where I made the mistake of damaging a table by ironing on top of it with a towel. I've done this many times, but have never had this result (the circular cup stains were already there). I take responsibility for the e... Latest reply by Graham-And-Michelle0

Hello,I'm new to airbnb and I got an email to accept/ decline a request. I've been to the help page that says step by step what to do but the problem is that those steps aren't working. I have no idea how to approve, decline, or pre approve and i need hel... Latest reply by Barb6

Dear Airbnb I am having trouble on verifying my ID , I always get stuck on the loading bar. as showing picture attached the loading stay forever please help to verify my ID thank you Latest reply by Barb6