Help

I had a guest check in on the 1st of June for a 3 month rental. I am now into day 4 of waiting to get paid. Each day I call CS at AirBNB and get the same response. Ive been lied to 2 times now. Once by Ivory and once by Jason. Anyone have a suggestio... Latest reply by Helen3

I have a 60 m2 flat, and I rent out a room. I accepted someone for long term, 8 weeks. This person said she would travel a lot during the stay, and needed basically a place to put the luggage. It turns out she barely leaves the flat, and stay put 12-13 ho... Latest reply by Linda476

So I would like for airbnb to add an option to send an insta message to guests after they insta book or book a property. This would mean You could send them a message automatically upon booking without having to manually do it each time. This could incl... Latest reply by Dash1

Hello, I am trying to check if my listing is showing up on the map, but I cannot find it, even if I zoom in. I have just listed it and the status shows as listed. Do you know if it was supposed to show instantly, or do I need to wait? Thank you. Latest reply by Aogán0

How do I add an extra guest charge after a booking has already been made?A potential guest may want to add a 3rd adult.However he says he won't know until mid late December but wants to make the booking now for 2.We do not have extra guest charge on profi... Latest reply by Branka-and-Silvia0

Hi currently aibnb is paying into my bank account and im giving the money to my mum and just keeping the cleaning money but its ridiculous and im trying to change the details to my mums bank account. is this possible? I havent had the time to trawl throug... Latest reply by Terry107

Airbnb has already taken my money but my reservation can't get verified. It SAYS for once after I do the scanning of my ID that it is complete as soon as I enter next thing it says is verify it again and it starts all over again. What do I do and the mone... Latest reply by Rowell0

I have a guest who would like to book with me but the last booking I took Airbnb did not charge the security deposit. I have checked my web page and it clearly states a deposit is charged and I have looked under my price settings & security settings. Pl... Latest reply by Jeff158

I uploaded photos which were visually correct on my computer upon upload they appeared 90 degrees tilted. I tried several methods to correct and can't. Help please Latest reply by Oomesh-Kumarsingh0

Hi, I dont have a nightly price and want to enter prices for a 2 or 3 nights weekend and a full week, can anyone advise me how to do this please? Thank you. Latest reply by Gary148