Help

I recently had a guest - and after they arrived I reduced their total by $500 and they accepted (due to a plumbing issue)- However, the full payment had already made. How does Abnb recover the $500 and see that the guest is credited? At the moment - one w...

You **bleep**ing stupid people without a proper Customer Service: I will not host people on February, my calender is all not available.Why the **bleep** did I just got an email from you saying that my calender is free? I have your screenshot and my screen... Latest reply by Stratos4

Hi community, I received the following email ''We have made a small deposit of 1 cents to verify that the bank information is correct.The deposit will be from 'WORLDPAY' and should be received within five business days. If you receive a different amount, ... Latest reply by Shirin3

What do you like/dislike about your current cleaning company? If you could change one thing, what would it be? Or, if you do the cleaning yourself, why haven't you hired a cleaning company? Thank you! I appreciate your input. Latest reply by Foxtail-Cleaning-Company0

Hi,New Host who isn't sure how to set this up. Is it possible to change the space available for a specific time frame? There is a large event coming to the city I live and want the listing to show entire home for that week and guest bedroom all other tim... Latest reply by Marit-Anne0

Hi there, I involved AirBnB in my resolution and they issued me a case ID and notified me I will need to get back to them within 72 hours with quotes etc. I now have this but can't see at all how to find my case to update with the repair cost details. D... Latest reply by Lizzie

The guest and I have emailed and are ready to enter into a reservation, but the original blocked request keeps showing up. Do we need to wait for a certain amount of time before tryiing again? Latest reply by Marit-Anne0

I recently booked a house for $291 (minus $35 credit I had) and paid $256 with my Amex. However I had to cancel the reservation due to some personal reasons. The host had a moderate cancellation policy and I cancelled well in advance (9 days before). Howe... Latest reply by Marit-Anne0

Hi, I would like to offer a stay 4 nights pay for 3 nights to potential guests. Is there a way I can set this up when someone books on Airbnb? Thanks! Latest reply by Alida10

Hi, For some reason my calendar dates are opening up even though I have explicitly blocked them. I have been an airbnb superhost for three years and I can be sure that I am setting the calendar availability correctly. Why do some days randomly open up? I... Latest reply by Linda108