Help

I used a travel credit to make a booking. I'm cancelling the booking before the the free cancellation allowance period expires. Will I still get the travel credit back in full immediately? So that I can use it on the next booking? Latest reply by Alice-and-Jeff0

i have a client trying to book one night but they say their credit card is not being accepted. is this because I havent pre approved? Latest reply by Alice-and-Jeff0

Hi, I have autobook turned on my unit holds 6. Someone autobooked and they asked me if they can have 8 people there. I let them know it would be too many, its a 1 bathroom and it would just be too tight of a fit.If I try to cancel it says I will get a pen... Latest reply by Lynne2

I've already received 3 requests from friends to write reference for them, but whenever I click on "Write a reference" button, it takes me to the person's profile and I can't write the references. Any idea how to handle this bug? Latest reply by Margaret-and-Nasser0

i had a guest booked in and have a day before cancellation policy so am happy to refund what airbnb gave me for the stay how is this done? does the guest have to request a refund?i tried to refund payment but all i get to is the 'offer refund' or 'send pa... Latest reply by Karam1

Last night my guests left at 8.15pm instead of staying for their second night because they had an early appointment in Melbourne they couldn't cancel and the weather here was wild and getting worse, they didn't want to do the early drive on the great Ocea... Latest reply by 진영0

please help i didn't receive payment for my first reservation how to know what the wrong with my bank details. at the website pay out method it is ready . what i should do to get my money ? Latest reply by Karim18

I'm newbie host of airbnb. I have an inquiry. I want to ask why in the reservation detail of my inquiry my potential income appears here is not match with the price in my listing? Is airbnb deduct some charges that is why my earning decrease? Latest reply by Gerry-And-Rashid0

I will be closing on a property that currently has a number of rentals for this upcoming summer. We plan on honoring the rental agreements but don't know how to go about doing so. What steps need to be taken once we close on the property? Thx,Kathryn Latest reply by Tim-and-Holly0

I meant to keep my post in draft, but turned on instant booking by mistake. A lot of guests have booked as a result. I thought you can cancel penalty free if you have instant booking turned on, but that seems not to be the case. It says here: "You can ca... Latest reply by Linda108