Help

I am currently paying 3% of each reservation to Airbnb. Is this the only option, or the best option? I thought there was an option for a flat fee fot the year, but I cannot locate where that was addressed. If anyone can tell me how to find this informa... Latest reply by Alice-and-Jeff0

Due to the phone app not working properly I blocked out dates and guests kept booking when I didnt want guests. I had to cancel them and I then got fined $73. I was told there had been a problem like this with the phone app and a community member would co... Latest reply by Alice-and-Jeff0

OK. I have a last minute cancellation of a 2 night booking. I have a flexible cancellation policy. The email I got says the guest was refunded $10, my airbnb account says he was refunded $40 and his cancellation email says he was refunded $16. Which is co... Latest reply by Catriona6

Hi does anyone know how I can get a phone call through to Airbnb. I called the Sydney number this morning but had to hang up after 25 minutes on hold . I have a pressing issue regarding a dispute resolution where a group have caused some major damage to i... Latest reply by David126

I want to add a charge for additional guests some weeks/nights but not others. Is that possible? It seems like it is an all or nothing? Latest reply by Steve143

I have only let my house a few times. The first time I did it the guests only left me a 3 star review because they didn't like that we have carpet in the bathroom even though it is clearly state on our page that our bathroom is clean but needs modernising... Latest reply by Huma0

Hello -I am a newer host (less than a full year) and I have had two seperate long-term (over a month) guests in my home. I have a few questions and hope to get feedback. See below and thanks in advance. 1. The first long-term guest did not shower daily ... Latest reply by Julieta9

Hi there, I have a guest that has requested (but not confirmed) two nights stay, but wants to change it to one night. How do I modify the dates? Thanks. Latest reply by Gerry-And-Rashid0

I have just returned from trip a large part of which (25 days) was spent in a really bad apartment in Miami in Florida. My host - fair play - tried his best to make good and I appreciate that - but the apartment had serious issues around security, utlilit... Latest reply by Gerard40

Can I talk about the above booking Latest reply by Victoria57