Help

i have a strict no smoking and penalty policy. they are booked till tomorrow, and do not know that i have caught them in the act. what can i do? Latest reply by Alice-and-Jeff0

Hi All. I have been unable to make a custom setting for dates I need to block as a 3 day minimum. I followed the instructions on the Help page but there is no option that I see for anything other than Nightly. I've clicked all over the place and find no... Latest reply by Linda337

Please read below and see the request this guest (from SEPTEMBER) is asking me to do? I don't think it's possible and I don't know how to ask Airbnb to delete it. Any ideas? (My suspision is he is currently married and visited my place with his girlfri... Latest reply by Jeanne21

Hello everyone. I have just hosted my first four guests over the Christmas period and have received my payments promptly directly into my bank account. The problem is that I have received in each case less than the amount advised by AirBnB by email (hos... Latest reply by Mario-and-Cata0

I had a guest for a month. The comforter and pillow shams have been stained with something that acutally removed the color. They are small area's but this set was brand new and she was the first guest to use them. Should I consider stains such as these... Latest reply by Linda108

Hi,my guest has left and really enjoyed their stay and want to write a review. They didn't get an invite to write it and are really struggling to understand how to do it. What can I do to help? Doug Latest reply by Lizzie

Could anyone please help.... My daily pricing is NOT showing up correctly on Map. How do I fix this? Thank you! Latest reply by Diane128

Money was transferred, but never arrived, whereas in transaction history it states it was transferred

I'm new to Airnb and planning on letting the whole house while I'm away. Can anyone recommend my course of action. I had asked my house insurance brokers but they thought I was still going to be staying in the house with the guests. This won't be happenin... Latest reply by Lyn30

On the 28th December 2016 I booked AirBnb accommodation for next Xmas period December 2017. It was immediately cancelled by the booking agent as the accommodation is not available at that time or the pricing was incorrect. It said we should have receiv... Latest reply by Gerry-And-Rashid0