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hello,it appears that refunds issued by hosts to guests are now processed via a credit card on file and no longer through future payout withholdings. When did this change take place? Why isn't it included in the updated terms of services? and most importa... Latest reply by Huma0

HiI am looking for advice on my rental properties about live TV Steaming. some of my units have smart TVs and some do not. Please give me suggestions on what the best recommended services (Direct TV now , Hulu, ect.)? Do I need to purchase the Live stream... Latest reply by Leif3

I guess a silver lining in the whole CV deal is Airbnb will figure how bad their processes are.Airbnb is only returning 50% of cancellation money and I want to return 100%, how do I do that?

They are not in my transaction history and I need to find documentation as proof of lost income for my insurance company. Latest reply by Wendy345

Good morning all: Woke up this morning to find my hosting calendar does not show any of my blocked days or my reservations (laptop/firefox). Clicking on the blocked reserved dates, they do show as blocked, as pictured, but there is no graphic on the cale... Latest reply by Wanda3

I refunded a guest for one night of a three night stay due to the COVID pandemic. I refunded the nightly rate but not taxes and fees. Guest is now requesting taxes and fees as well. Suggestions? Thanks!Betsy Latest reply by Sarah977

Hi, We usually rent out Airbnb and this is the first time we had an issue with a property. The cost of the room for one night is $182 for 4 nights a total of $861.70 including fees etc. The host has agreed that there is issues with the property and is no... Latest reply by Mario1986

My host unit has a shelf life due to events in the neighborhood, MLB games. How do I get an invitation for a Super Strict cancellation policy? Thanks! Latest reply by Susan17

hello, i created an account today , and post my apartment for the rent, and how i saw its impossible to make a reservations, what the problem>? Latest reply by Sarah977

A very strange thing happened. A guest had asked for a 50% refund or he would have to “lodge real complaints about my listing” among other things... I eventually got it removed as this was clearly extortion. The guest then complained to Airbnb that the re... Latest reply by Priyanka7