Help

In the past week we had this problem already twice. I.e. the last enquiry: the price for a night is €125 (which is in the calendar) and in the quote it shows €106 a night... Since it's a week stay enquiry it minuses €133 from what we should get. Has anyon... Latest reply by Roz4

I had a guest stay for $15 per night at a $20 cleaning fee. That is a great deal. She wanted me to return $26. Heck no. At $15 per night with a $20 cleaning fee I got her a solid in Los Angeles. So not Airbnb is punishing me saying we're putting a hold on... Latest reply by Joe44

I am thretened by the host. My mobile number was given to a man without my permission. The man harrassed me on the phone afterward. The host also sent me some racist messages. It is strange to be racially discrimated by a person from a less developed coun... Latest reply by Lizzie

Hi - we have sold our property at short notice. I have arranged other accom for the guest, and both parties are happy to cancel. What is the best way to go about this without either incurring fees? Latest reply by Marit-Anne0

I'm so frustrated with the new interface with the calendar. I can't tell if I'm blocking or making dates available. I don't know what some of the settings mean. I just want it to be ridiculously clear for me to say available or not for certain dates with... Latest reply by Nick---SuperHost-At-Anva0

Our airbnb guest had a bunch of kids with them. The master bedroom has a lock on the door but we haven't had keys for that in years. It's never been an issue. Somehow our current guest's 2year old child got in the bedroom closed the door and locked it.... Latest reply by Dede0

Hi all. I changed my payment bank account as a host bit did not realise an old overseas bank account was still the default. now a payment has been made to that account. can I get it paid back by air bnb to my current acount? Latest reply by Emily148

I'm new here... and I have a 7 room villa to rent. If a whole group (15-25) takes it, then the pricing that is listed is correct (price per couple + fraction per extra bed). But if a small group wants to take only some of the rooms, or if it's rented a... Latest reply by Alice-and-Jeff0

Before I knew about instant booking, someone booked my room before I could confirm. I had to cancel their booking because I agreed to let someone else stay during those dates. However, the cancelled dates are not available on the room calendar for the new... Latest reply by Shelby8

Our designer recommends leather sofas for our new upscale listings in Historic Savannah. Is leather the best choice? Latest reply by Cynthia-and-Chris1