Help

I need advice. I rent out my entire condo in a ski town and my guests just checked in for the night. He is upset because it says in the listing there is a free bus around Steamboat. There is in fact a free bus around Steamboat and the listing says "There ... Latest reply by Dede0

Airbnb undercharged my guests and underpaid me. My guest refuses to pay as it was the fault of airbnb.I was paid for 2 guests but 4 stayed. I hae gone to resolution centre but guest won't pay and airbnb don't reply to any of my questions or requests. W... Latest reply by Monica4

I accidentally inserted the incorrect payout information on the payout page and airbnb have now sent the payment to that account. I have now corrected the information but how do I get that payment sent to the correct account now?ThanksGillian (new host) Latest reply by Gerry-And-Rashid0

I live in a home and we are renting the entire upstairs (2 bedrooms and a game room). We want the listing to reflect this but we are only allowed to list one bedroom or entire house. We opted to list this house as 1 bedroom and then put in the descripti... Latest reply by Rosalie-And-Kevin0

Hi, I just listed a place and it's on but cannot be booked for a whole week. I thought initially that Air BnB took some time to review the listing but it's active, and it doesnt make sense to review something that is active. Why is the first booking avail... Latest reply by Ale21

Hi!I'd like to buy a couple of gift cards for my friends but I don't have their emails...aren't there any other ways of purchasing them?L. Latest reply by Lawrene0

i had a guest checking in and checking out after 10 mins. when i asked if if everything was ok he just said the place is no good which i don,t know what he means by that. i think the guest was expecting to be staying alone in the apartment. what i wanted ... Latest reply by Emile2

I have nightly price in mid january 2017 $99 but when I try to book my property from public Airbnb site the price is calculated from $163 per night??? Latest reply by Alice-and-Jeff0

AB&B starting collecting state sales taxes and have posted that they will submit them for us. They have our federal ID# but do not have our state tax number and so far no taxes collected in November have been posted to our state account.Is there a spot on... Latest reply by Linda108

I have a booking of the guest Andy booked via the Air BNB. However, our resort can not accomodate his stay because the Villa has in trouble in great maintainances because of the wet rainning season & last flood. So, please kindly refund the guest payment.... Latest reply by Tien2