Help

I have changed my payout method and hence i have not been paid for my last visit on 30 September. I am trying to contact Air bnb direct but all the emails keep getting returned. Does anyone have a direct email address please? thanks Sandi Latest reply by Angela259

I'm looking at booking a trip to Cap-d'Ail in the south of France. When I search Airbnb without signing in (or through an incognito tab), the Service fee is shown as £53. When I sign in and come back to the same apartment, same dates, same number of trav... Latest reply by Sam109

My account was hacked by someone in China and $140 was billed to my credit card. Nowhere in the AirBnb website there are instructions for dealing with hacking. I want my money back! I have already changed my password but AirBnb does not allow me to remove... Latest reply by Clare0

Hi I have been hosting for 6 months just rooms but decided to rent out entire home. Would anyone offer suggestion on what needs to be done? For example should i take photos of belonging left in home. look forwrd from hearing from Host that have rented out... Latest reply by Cynthia-and-Chris1

is there a way to stop the discount for week and month long stays during a peak period for example I am happy to offer a discount for a week during off peak times but when it gets to Dec / Jan I want to charge the night rate x 7 rather than have a discoun... Latest reply by Ange2

Latest reply by Beth81

There is no link weher you can open a case or issue to the support Latest reply by Helen3

I was surprised to be asked for give ment ID as you have a full list of my ID including my passport. Then I'm told checks done thanks you. Yesterday.today I'm asked again with no reference to my The Latest reply by Ange2

I had a guest stay at my place and during her stay an air conditioning unit had broken in a bedroom in which her colleague occupied. Now I had provided a fan as urgently as possible for that room and there were even other rooms which had operative air con... Latest reply by Alice-and-Jeff0

I am looking at offering a 1bedroom apartment at JLT or JBR and I have a confusion. If I become a superhost and command a good price for my property will I make more money than a long term rental? Say for instance, a person makes AED120,000 on an apartmen... Latest reply by Alice-and-Jeff0