Help

Hello,I have just booked a rental in Costa Rica through airbnb and after the fact the host has asked me to pay an extra 13% vat through paypal or upon arrival. Also, she has asked that I fill out a separate rental agreement. Is this normal practice when b... Latest reply by Elena87

I have guests from out of the country that have trashed the room they rented. Not only is the communication between them bad they didn't come back last night! Never answered or return texts.. had me calling police stations and hospitals to see if they wer... Latest reply by David126

https://www.facebook.com/groups/AUSAccommHosts/ I'm a relatively new host on Airbnb and also host on platforms such as Booking.com and from my own website. Setting up a business is a huge learning curve and it occured to me that a Facebook group is a grea... Latest reply by Kelly65

Granted, this is such a small issue I'm dealing with but since an iPhone update, my old AirBnB notification tone on the app (not email or text message) have reverted to normal email dings. I really liked hearing the unique AirBnB tone because I immediatel... Latest reply by Cynthia-and-Chris1

How can I complain to Airbnb or make the community aware of a host who declines a booking due to the apartment being unavailable and yet it still shows available on subsequent searches. Regards to AllDamian Latest reply by DamianStudent0

Hello If anyone can assist me please.I am trying to update my airbnb account e mail address but the one I put is not beeing accepted . It comes up with the message Item not unique. I cannot seem to be able to contact anyone from airbnb side to assist me o... Latest reply by Steve143

Aloha!I know how to adjust my settings so that I have a base rate and then extra per person BUT I want to limit the number of extra guests in a room - how do I do that? I had a guest book a room plus 4 extra single people and the biggest room I have ha... Latest reply by Rick-And-Katy-Joy0

Hello everyone! Just added my listing and it doesn't show on search results.The dates are unblocked, also I've checked this: Check if it is "Listed" and not in the "Delisted" mode. To do this, visit your Dashboard >> Your Lisitng >> Manage Listing and Cal... Latest reply by Steve143

New host. Small glitch. I have a guest request to book 14 nights. We messaged several times and I sent the pre approval last night. The guest messaged me back shortly afterward that he couldn't book the nights. "I click on book-it and I don't get the pr... Latest reply by Alice-and-Jeff0

I had a guest not follow the house rules and then complain when I requested she pay the extra fee for using all the beds and not cleaning to the standard specified. She then so upset that I was not happy that I offered to put it down to a misunderstandin... Latest reply by Alice-and-Jeff0