Help

Hi there, I use smart pricing and have the same price advertised for every night. I am confused by this as obviously the prices should vary. I understand the options regarding using a base price or smart price. I am definitely using smart pricing but as I... Latest reply by Jamie52

The app (IOS) has stopped sending push notifications to my devices. How can I fix this? Latest reply by Adrian24

Hi Guys, I need help please. I booked an apartment in London and the host contacted me to say that the buiding has issues and they have to cancel the booking. They offered me alternatives and I declined and asked them to refund me the money. It has no be... Latest reply by Helen3

hello ,it is our first visit to this forum.When we heard about airbnb we could not wait to get started.so we hurriedly put together our listing. we are english living permanently here in france,without a good understanding of french. so we set it up in en... Latest reply by Robin101

My first Airbnb guest left on Saturday morning very early (29 Oct). I was expecting payment within a day after the departure but have not had any correspondence from Airbnb since. Can anyone advise as to how it works as I cannot find an email address to... Latest reply by Steve143

I had a guest who check in at 1530hrs and then reservation was cancelled at 1727hrs local time, but the guest was still inside the apartment whilst the reservation status was Cancelled. The Guest did not vacate the apartment until 3hrs AFTER the reservati... Latest reply by Steve143

I didn't receive a payout from one of my guests. The amount more than my minimum payment and I choose the right payout method. Guest left more than two weeks ago and I already received payouts from two other guests. What should I do in this case? Latest reply by Pamela80

It would be very helpful to know what message, if any, guests receive from Airbnb just before arrival. Latest reply by Birgit0

hello, i would like to change the city of the airbnb. it won't let me. i designated a city of Venice.. but I think it's cost me bookings and that i should change it to Los Angeles. how do i do it?! thanks in advance. Latest reply by Kirstie

Hi, I'm having trouble editing my price for my home. I've increased the nightly rate for each available night so that they are all the same, but when I "view listing" the old price keeps showing up. When I go back to "manage my listing", the new, correc... Latest reply by Houaria0