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I have a guest coming to stay next month and we agreed that she could have an extra discount as it is a long stay. I issued an alteration request which for some reason was not processed and she has now been billed at a rate that is too high. To add to the... Latest reply by LaKeiva0

Hi All, So I've switched on weekend pricing. At first it seemed to work. Then I chnaged a few other things and it disappeared. Since then I've switched weekend pricing on and off a few times to see if I could 'kick it' into action again. Sadly not working... Latest reply by Gretchen0

Air BNB has adjusted our advertised rate to potential guests up quite significantly. Does anyone know how to fix this? Latest reply by Ess-And-Mike0

I had a lot of problems trying to open Airbnb account. It was very complicated to reach some Airbnb site details, and hard to understand some functions of Airbnb. And I thought I did not make it. I thought that my account on Airbnb is not completed and n... Latest reply by Dede0

How can I make my flat available over 2 separate chunks of time? I cna make it available for 22nd August to 26th August or 29th August to some date in September but not both. Infuriating. Any ideas?Also have changed the price but the old price shows up w... Latest reply by James1

I have a listing for my villa on the AirBnb site.When I then do a search for 7 nights (when I know I have availablity showing) I cannot find my villa on there anywhere.I have tried to find an email address for Airbnb to contact them directly but there doe...

Hi,I made a reservation and made full payment around 2 weeks ago. I recieved a message from the host two days ago saying that she had 'forgotten to enter the rate for next year' and she now wants to double the cost of our stay.Is this right? Can she do th... Latest reply by Sandra126

The guest booked the house about 5 months ago, with a specification of 5 guests. They arrived today at 6 p.m. with the 5 people, and checked in normally; all was fine. About 6 p.m. I passed the house and there were 2 large vans in front, with ramps and th... Latest reply by Sandra126

Hello, I am an AirBnb host and I noticed that if someone attempts to book specific days on your house/apartments/shared room/etc. Then other customers that want to book your house/apartments/shared room/ etc for those specific days are not able to since t...

Latest reply by Doug-And-Hazel0