Hi, could someone shed some light on my situation.... I have a guest coming who in our initial conversation she was using one profile and then when she actually booked with me she said she had to switch to another profile. The first newer profile does not...
Latest reply by
Louise47
I want to leave a public response to a review I received today. I went to the Reviews link under the Host tab, found the review and clicked on "Leave a Public Response". I typed my response in the text box and hit submit. I do not see my response anywh...
Latest reply by
Tom-And-Vanessa0
my guests decided after two days to leave " because the already had seen everything" ! this is NOT a serious reason to claim a refund ( by the wat, they seem to know very well how to claim at Airbnb, me not) I am not agreeing with the fact that now Airbnb...
Latest reply by
Family-Andreou-Leonida0
Some guy sent a request to rent my room for some days, and those days are available in my calender. But the "pre-approve" option is not active for me and the mentioned message is : "These dates are currently unavailable—either let this guest know or upda...
Latest reply by
Amir8
A guest wants to book my place but then I didn't get back to her in time so the request expired. How to I approve the request? Thanks
Latest reply by
Andrea9
Tonight I had first time users (elderly), leave after 15 min. I could see they were in a bad mood from the moment they arrived as when I asked how their trip was thus far they said 'terrible.' I see it wasn't going to work for them as the wife especailly,...
Latest reply by
Dianne24