I had a last-minute booking a few days ago, and when I showed them the guestroom (which is in my house where I live , WITH my two dogs and a cat, which is all very clearly stated in my listings and also in the hundreds of reviews) I could tell that they w...
Latest reply by
Linda176
EDITED based on feedback from Gerry And Rashid, and David. Thanks! Dear [apartment manager], I would like to inquire about getting written consent to rent a room through the AirBnB platform for a trail period in regards to section 8 of the lease. A few po...
Latest reply by
Andrew113
Hello,I discovered that due to a technical glitch my apartment was actually advertised twice and at wrong prices. I had to cancel/ deativate one advert and now all my dates are blocked for the correct or original advert? Who do I contact to unblock these?...
Latest reply by
Mike77
This morning i had our guest contact me to mention that while it was unusual for them, they had backed up the plumbing.. After trying to plunge the issues myself, and having almost an entire roll of tp come up through our backyard drain (between the main...
Latest reply by
Gill8
is anyone else having trouble with the Air BNB app on their telephones? I keep getting an error message. I rely on my phone to do business with airbnb. Any suggestions for getting it fixed? Anyone at Airbnb able to help? ThanksPat
Latest reply by
Lindsey14
Hi, Our guest cancelled her booking within the cancellation policy and she is in contact with us to say she has still not received her refund? Can you let me know how to proceed with this one please. Thanks,Charlotte
Latest reply by
Sania0
My partner and I host our home to Airbnb guests. Since we both have jobs, we set the check-in policy to no later than 9 pm. The check-in policy is clearly stated in our listing. We recently accepted a guest. In our welcome message, we reminded him to be m...
Latest reply by
Anita54