Hello!I'm new and went to book a reservation. I went through the Verification ID three times in 12 hours and after 24 hours the system still tells me I need to verify and my reservation is still cancelled. Any ideas? Also, is there any way to contact s...
Latest reply by
Clare0
how to double check booking has been cancelled by guest when still showing on the calendar? Airbnb sent a message saying guest no longer needed the booking. It is still showing on my calendar and I am worried they will turn up. How can I confirm they have...
Hi guys! I just had my first guest. He has already left, and I would like to make sure that the room is available for tonight if someone else desires. Do I need to confirm a check out online or does my room automatically become available at a certain time...
Latest reply by
Serafina0
I replied to a guest who had written a review; it wasn't meant to be public (although there's nothing controversial in it, the review was very positive); I simply wasn't aware that my response was going to appear amidst the reviews. Is it possible to remo...
Latest reply by
Paul0
Our site has disappeared from Airbnb although it is showing as "Listed" with a green dot on our "Manage Listings" page.We have excellent reviews and a prior guest who wishes to book a reservation notified us that our site is no longer appearing on Airbnb....
Latest reply by
Clare0
Hi There, I got my first guest checked in two days, but money is not paid to my account yet. I got very confused as i don't understand I have filled the payout form as required, why I got a mail from payoneer Mail asking for my bank statement which said ...
Latest reply by
Clare0
Hi! I have two problems, I have a guest arriving today and staying for two days. First, he reserved only 6th of June, but then decided he would like to reserve 5th aswell. I got the reservation for the 6th right away, but never got the other reservation f...
Latest reply by
Gerry-And-Rashid0