Help

Hello! Brand new host here! I've just had my first booking which will be in two weeks time and wanted to get others' opinions on proper check-in procedure? Also, is there any way I can send a pdf as an attachment through the AirBnB message portal? I'd li... Latest reply by Raquel15

Someone made a reservation, the email showed the rent, the airbnb fee. but did not show that it collected the refundable damage deposit that was in the financial section of my listing. How do I know if they (airbnb) are going to collect it. This is my f... Latest reply by Clare0

I am charging $200 per night but if I try and book myself it shows $193 per night. I don't understand and I can't believe there is no one to talk to directly. Thanks for any help, Inez Latest reply by Marcus0

We rent out a three bedroom/three bathroom home(with great reviews) yet it has been slower this season than in the past three years in San Francisco for us. We've lowered prices, too. Is there a lot more competition? Have other people been going through t... Latest reply by Marcia23

Hy,i have a problem with the apartmen on airbnb site,can somebody help me?With the price and i m not on your site. Latest reply by Clare0

Dear, Could you please help me.. I have a small problem with a double booking, I did block the dates on my calendar from 20th May till 27th May this booking is coming through my own website.But on one way I did received a booking through airbnb from 2... Latest reply by Keith1

A quote has been sent but the guests wants to bring more people and has agreed to pay extra, how do I amend the quote so they can pay? Latest reply by Keith1

I am a new host and was wondering what the suggested protocol is for guests staying a few nights. Should we make the beds and tidy up the bedroom and bathroom or leave it as is? Latest reply by Keith1

Hello, AirBnb novice here! So straight to the point here... I have noticed recently with the last few requests that I do not have the option to just pre-approve a request. It only gives the option to "Respond Now" and when I click it, it brings me to a re... Latest reply by Dede0

there are multiple listings of the same suburb. how can i list on all or it be reduced to a single suburb