Hi, I need your help guys.Situation:Place I booked cancelledLooked for another place to book, I successfully booked.Breakdown displayed the difference which I need to pay which is no problem. The problem:3 hours after, my credit card was charged the full ...
Hi everyone, I was supposed to have an airbnb photographer shoot my place few month ago and it didn't work out.Now we wanted to reschedule but airbnb doens't reply his messages (they have to approve his photo shoot) or any of my emails regarding it.Any id...
Hello! Yesterday I completed and put on new listing (my first one). The caption "NEW" didn't show on the listing among search results. Maybe it is because some time ago I left this listing uncompleted and unposted until yesterday. I would like to have cap...
My guest just asked for pre approval. When I saw his booking date, I noticed that the price 'being charged' was not at all the price I have set on my calendar (I've changed certain dates to reflect demand). How do I know if the customer is being charged...
Latest reply by
Dede0
I listed my cancellation policy as strict, but I want to change it to moderate and no option of "terms" shows. How do I get to it?
Latest reply by
Dede0
Hello! I am trying to find out the local laws or if the town of Oak View, Ca 93022 is legal to list on AirBnB? Thank for your help Community!!! Johnny!
Latest reply by
Clare0
I logged in to update my listing and was dismayed to find that the featured photo for my listing had changed, and when I clicked into my photos, they had all been randomly reordered!! Egads, how am I supposed to keep my place filled when the featured phot...
Latest reply by
Ed-and-Hugh0
My guest wants to leave. I have no problem with this he booked for a month arrived and complained that the apartment was dirty I had personaly checked it the day before his arrival. Then the aircon, which we had just had serviced, was leaking it was repai...
Latest reply by
Clare0
Hi There, Sorry - I am well aware this question may make me sound stupid but I want to get it right. I am unsure if I list my property as having 1 or 2 bedrooms? I am renting out ONE double room for a maximum of two guests. My own bedroom will not be for...
Latest reply by
Marit-Anne0