Help

Hi, we have a cottage that has a kitchen, living room, Full bedroom and a large loft that has a double bed. How do I list it? 2 Bedroom or 1... Latest reply by Queenie0

After a guest checked in and stayed one night, they asked to leave and for a refund because of circumstances beyond our control.They stated the neighbor's dogs were barking all night and they found it hard to sleep peacefully. They stated if I refunded an... Latest reply by Linda0

Hello, I am offering the 10% weekly discount to my guests.However, when my first guest has booked and paid out, the discount was not applied and I am not sure neither why nor how to fix the problem.Can somebody help me please? Many thanks Ines Latest reply by Donna3

If I host and require a security deposit. Why doesn't it show on a reservation request. Latest reply by Clare0

if as a guest I sent request but after conversation I do not want to go to that host , how do I cancel my request? Latest reply by Clare0

Hi, i had a host and he totally broke my TV, does anybody know if airbnb has a insurance for this kind of problems? thanks in advance.Tonino. Latest reply by Samy0

how to change home location (address - country)?thanks in advance Latest reply by Clare0

Hi -- I posted a listing last week and I thought I went through all the necessary steps to finalize it... but 5 days later my listing still isn't appearing when I search my city. Any ideas what might be the issue? Latest reply by Ed-and-Hugh0

Hi, I've just taken my first booking and my booking shows that the client will be charged 556€ including the Airbnb charge. But the client tells me he has been charged 623€. Is he also paying an Airbnb charge and why can't I see it.How do I make my char... Latest reply by Kristina0

"my guest had car problems and is arriving a day later. will he still be charged for that missed night?" Latest reply by Claude0