Help

Hi All, This year I decided to keep my cottage open to guests over Christmas. I had a lovely couple with their dog, who were friendly and looked after the place well. With it being Christmas the price did go up, as I was working through the Christmas pe... Latest reply by Mike-And-Helen0

There are potential guests whose profile picture is a shadow of their profile, a picture of their dog or bird or a funny face with their tongue hanging out. There are alot of new members with 0 reviews which the hosts have no way of reviewing these guest... Latest reply by Mike-And-Helen0

Hi. I am having trouble in getting my airbnb rental account active and hence no tenants for my apartment. What do I need to do?

Hi all, I recently had to write my first negative review for a guest. I honestly never wanted to have to do this, and struggled with the decision because the guest was a fellow host and did communicate well. I will I’ll try to make this as short as poss... Latest reply by Lorissa0

Hi, just wondering if anyone can help me. I am due for a payout but have had a message from Airbnb requesting payment method before I can get my payment. I have already checked and my payment details are already available for them. I have never had this q...

I want to be able to show that there is an option of a 2nd trundler bed in our apartment but it will cost an additional $30 to use.The choices for guests to choose this are confusing:a couple will show themselves as 2 people but only the need the 1 Queen ...

I have looked everywhere and google it, but I can't find where i respond to a review???I am currently where I can see all my reviews and I clicked on Reviews "from guests". But WHERE do I respond to the reviews? I can't find it. Latest reply by Alon1

Dear All, Season greetings! I have property in Jakarta Selatan, Casablanca. While im living in Surabaya.By any chance, is any of you know a team in Jakarta who can help me to do all the necessary work such us cleaning, preparing ammenities, decorating, pu...

Hi, for the first time we are facing issues with guests and I’m interested in your insights. we came back yesterday and it was 28 degrees in our house (December in amsterdam), on top of that the rooftop window was open heating up outside...it was also sme... Latest reply by John1080

I just started posting my apartment on Airbnb. My fourth guests are now an hour after arrival complaining that my apartment still has some of my stuff in itand that it isn’t completely empty. He is directly threatening me with a bad review. Furthermore I ... Latest reply by Dominik162